Emmanuelle Djubo Is a Sales Representative for a Trade Association

Multiple Choice

Emmanuelle Djubo is a sales representative for a trade association that exports textiles made with a traditional dyeing process to companies in the fashion and home decorating industries internationally.
-Emmanuelle calls the buyer and arranges to meet her at the buyer's office to talk about both organizations.Before Emmanuelle goes to the meeting she does which of the following activities?

A) performs some visualization activities to help her focus on winning the sale
B) breaks the ice by mentioning a mutual acquaintance
C) prepares a PowerPoint presentation about the trade association's history and products
D) sends the buyer an email outlining the features of the textiles
E) researches the retailer and the buyer on the internet to get basic information