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    Exam 11: Determining Customer Needs With a Consultative Questioning Strategy
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    A Major Reason for Using Summary Confirmation Questions Is to Clarify
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A Major Reason for Using Summary Confirmation Questions Is to Clarify

Question 61

Question 61

Multiple Choice

A major reason for using summary confirmation questions is to clarify and confirm:


A) a benefit
B) a feature
C) the customer's several buying conditions
D) the customer's perception of your product
E) a need

Correct Answer:

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