Question 1

One advantage to using questionnaires to complete job analysis activities is the relatively w cost.

Accepted Answer

A) True 
 B)False  True

Question 2

Mechanistic job design focuses on making the job simple and repetitive.

Accepted Answer

A) True 
 B)False  True

Question 3

In the Job Characteristics Model,what does the Autonomy job characteristic lead to?

Accepted Answer

A)   Experienced meaningfulness of work
B)   Felt responsibility for outcomes
C)   Knowledge of results
D)   Higher turnover
E)   Lower motivation B

Question 4

One disadvantage to using observations as part of a job analysis is that the observer's report might lack validity and/or reliability.

Accepted Answer

A) True 
 B)False

Question 5

Which one of the following interventions should generally NOT be used as part of motivational job design?

Accepted Answer

A)   Increased skill variety
B)   Autonomy
C)   Job enrichment
D)   Job simplification
E)   Task specialization

Question 6

_________________identifies the estimated supply and demand for the different types of human resources needed within the organization.

Accepted Answer

A)  Job analysis
B)  Job design
C)  HR liabilities
D)  HR forecasting

Question 7

Retraining or transferring workers could solve a labor surplus problem,but only if we have too many of one type of worker,and too few in another.

Accepted Answer

A) True 
 B)False

Question 8

Halle is trying to identify the work performed and the working conditions of the 200 sales associates at Acme Global.She needs the information quickly in order to present it at the next management meeting.In this case,the ________ job analysis method would be most appropriate.

Accepted Answer

A)  questionnaire
B)  interview
C)  diary
D)  observation

Question 9

One disadvantage to using the interview method to conduct a job analysis is that workers may exaggerate their work duties.

Accepted Answer

A) True 
 B)False

Question 10

Melissa wants to apply the Job Characteristics Model to her employees' work.She plans to redesign jobs so that each employee will be creating widgets from start to finish.Melissa is trying to change the ________ of the jobs.

Accepted Answer

A)  feedback
B)  task identity
C)  task significance
D)  autonomy

Question 11

When using the subject matter expert (SME) method to conduct a job analysis,the SMEs are chosen for their ___________________.

Accepted Answer

A)  Longevity in the field.
B)  Availability to perform their role.
C)  Expertise and competence.
D)  letters of recommendation.

Question 12

A job specification tells what a person does in a job.

Accepted Answer

A) True 
 B)False

Question 13

The Acme Global Corporation has a very large labor surplus and needs to cut costs quickly.Its best method for dealing with its surplus would be _________.

Accepted Answer

A)  downsizing
B)  early retirement
C)  pay reductions
D)  natural attrition

Question 14

Identifying the end result is a critical first step in identifying the work flow s to create that result.

Accepted Answer

A) True 
 B)False

Question 15

What is the ultimate goal of the Job Characteristics Model?

Accepted Answer

A)   To make jobs more challenging
B)   To reduce discrimination
C)   To make work more motivational
D)   To make life more relaxing
E)   To minimize worker fatigue

Question 16

Adam gave his employees several tasks and asked them to decide who should do what.The group of employees each took a task and then had one employee pull all the pieces together to create a report.With the exception of the employee who pulled all the pieces together,the employees did not have input into one another's work.This is an example of a(n) _______.

Accepted Answer

A)  self-managed work team
B)  rotating work team
C)  enriched work team
D)  integrated work team

Question 17

Job enlargement is a tool designed to:

Accepted Answer

A)   Make jobs less repetitive and boring.
B)   Increase efficiency of work through optimization.
C)   Decrease the difficulty of the job.
D)   Increase managerial freedom.
E)  decrease the autonomy of the employee

Question 18

Flex time,job sharing,telecommuting,and compressed workweeks are all examples of _________________.

Accepted Answer

A)  job expansion
B)  job design for flexibility
C)  Biological job design
D)  motivational job design

Question 19

Why is the interview an excellent way to collect job analysis data?

Accepted Answer

The answer of Why is the interview an excellent way...

Question 20

The four primary approaches to job design are:

Accepted Answer

A)  Job development,job redesign,task alignment,and specification.
B)  Mechanistic,Biological,perpetual-motor,and motivational.
C)  Auditory,visual,kinesthetic,and sensory.
D)  Knowledge-based,experienced-based,time-based,and space-based.

Exam 4: Matching Employees With Jobs

One advantage to using questionnaires to complete job analysis activities is the relatively w cost.

Mechanistic job design focuses on making the job simple and repetitive.

In the Job Characteristics Model,what does the Autonomy job characteristic lead to?

One disadvantage to using observations as part of a job analysis is that the observer's report might lack validity and/or reliability.

Which one of the following interventions should generally NOT be used as part of motivational job design?

_________________identifies the estimated supply and demand for the different types of human resources needed within the organization.

Retraining or transferring workers could solve a labor surplus problem,but only if we have too many of one type of worker,and too few in another.

Halle is trying to identify the work performed and the working conditions of the 200 sales associates at Acme Global.She needs the information quickly in order to present it at the next management meeting.In this case,the ________ job analysis method would be most appropriate.

One disadvantage to using the interview method to conduct a job analysis is that workers may exaggerate their work duties.

Melissa wants to apply the Job Characteristics Model to her employees' work.She plans to redesign jobs so that each employee will be creating widgets from start to finish.Melissa is trying to change the ________ of the jobs.

When using the subject matter expert (SME) method to conduct a job analysis,the SMEs are chosen for their ___________________.

A job specification tells what a person does in a job.

The Acme Global Corporation has a very large labor surplus and needs to cut costs quickly.Its best method for dealing with its surplus would be _________.

Identifying the end result is a critical first step in identifying the work flow s to create that result.

What is the ultimate goal of the Job Characteristics Model?

Job enlargement is a tool designed to:

Flex time,job sharing,telecommuting,and compressed workweeks are all examples of _________________.

Why is the interview an excellent way to collect job analysis data?

The four primary approaches to job design are: