Question 1

Behavior modeling would work best for improving which skill sets?

Accepted Answer

A)  Technical skills
B)  Human skills
C)  Conceptual skills
D)  Business skills
E)  Design skills B

Question 2

The ________ stage of a career marks the desire to balance non-work with work activities.

Accepted Answer

A)  Maintenance
B)  Disengagement
C)  Establishment
D)  Disestablishment
E)  Exploration B

Question 3

Discuss the major difference between training and development.

Accepted Answer

Training and development are two important aspects of human resource management, but they differ in their focus and purpose.

Training is a short-term process that aims to improve specific skills and knowledge required for a particular job or task. It is often focused on teaching employees how to perform their current job more effectively. Training programs are designed to address immediate needs and are usually structured and formalized.

On the other hand, development is a long-term process that focuses on preparing employees for future responsibilities and career advancement within the organization. It is more about overall growth and learning, rather than just acquiring specific job-related skills. Development programs are often more flexible and personalized, allowing employees to explore their potential and expand their capabilities beyond their current role.

In summary, the major difference between training and development lies in their time frame and focus. Training is about acquiring specific job-related skills in the short term, while development is about overall growth and preparing for future responsibilities in the long term. Both are essential for the success of an organization and the growth of its employees.

Question 4

After training,Kyle completed MC and essay questions that tested his knowledge of the content of the training.Kyle completed a _________ assessment of training.

Accepted Answer

A)  reaction
B)  learning
C)  behavior
D)  results

Question 5

Briefly discuss the Four-Level Evaluation Method for assessing training programs.

Accepted Answer

The answer of Briefly discuss the Four-Level Evaluation Method for...

Question 6

Identify the common points in the tenure of employees within the organization where training may be needed. Briefly discuss each point.

Accepted Answer

The answer of Identify the common points in the tenure...

Question 7

After the class,the students were able to serve three more clients per hour than before.Which of Kirkpatrick's levels of evaluation is involved here?

Accepted Answer

A)  Results
B)  Behavior
C)  Reaction
D)  Belief
E)  Learning

Question 8

Acme Global provides its employees with performance appraisals.Twice a year,each employee sits down with the employee's supervisor for feedback and goal setting.Acme Global is developing its employees through ________.

Accepted Answer

A)  formal education
B)  experience
C)  informal education
D)  employee assessment

Question 9

Explain the difference between "synchronous" distance learning and "asynchronous" distance learning

Accepted Answer

The answer of Explain the difference between "synchronous" distance learning...

Question 10

Watching others doing activities is associated with what type of learning?

Accepted Answer

A)  Vicarious learning
B)  Classical conditioning
C)  Collaborative learning
D)  Vestibule training
E)  Team training

Question 11

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

Accepted Answer

A)  Temperament
B)  Goal matching
C)  Self-efficacy
D)  Achievability
E)  Personal choice

Question 12

Fleming learning styles include:

Accepted Answer

A)  visual,auditory,and tactile.
B)  cognitive,neurological,and motor.
C)  visual,ambulatory,and tacit.
D)  sensory,boundary,and motor.

Question 13

A typical orientation program is LEAST likely to include:

Accepted Answer

A)  An overview of the company's history,values,and mission.
B)  A department tour and introductions to department employees.
C)  Salary data relating to management positions within the company.
D)  A review of organizational policies and procedures.
E)  Information relating to the community,housing,and family adjustment issues.

Question 14

After Ahmad completed training on the use of the new forklift,Ahmad's supervisor made notes on how well Ahmad handled the equipment.Ahmad's supervisor was completing a _________ assessment of training.

Accepted Answer

A)  reaction
B)  learning
C)  behavior
D)  results

Question 15

According to a survey by Hewitt Associates,outsourcing of one or more major HR functions occurs in what percentage of companies?

Accepted Answer

A)  35%
B)  48%
C)  66%
D)  79%
E)  91%

Question 16

______ learning is another word for vicarious learning.

Accepted Answer

A)  Technical
B)  Incremental
C)  Social
D)  Digital

Question 17

Why is negative reinforcement not punishment?

Accepted Answer

The answer of Why is negative reinforcement not punishment?...

Question 18

After training,Anthony completed an assessment form that asked him to rate several statements such as "This training was effective" and "I feel competent in the skills covered in this training." Anthony rated each statement on a scale of strongly disagree to strongly agree.Anthony completed a _________ assessment of training.

Accepted Answer

A)  reaction
B)  learning
C)  behavior
D)  results

Question 19

__________ is the process of introducing new employees to the organization and to their jobs.

Accepted Answer

A)  Development
B)  Assessment
C)  Orientation
D)  Maintenance

Question 20

Challenges to organizational training processes include all of the following except:

Accepted Answer

A)  Scheduling
B)  Prepared workers
C)  Strategic congruence
D)  Change resistance
E)  Justification for the costs

Exam 7: Training, learning, Talent Management and Development

Behavior modeling would work best for improving which skill sets?

The ________ stage of a career marks the desire to balance non-work with work activities.

Discuss the major difference between training and development.

After training,Kyle completed MC and essay questions that tested his knowledge of the content of the training.Kyle completed a _________ assessment of training.

Briefly discuss the Four-Level Evaluation Method for assessing training programs.

Identify the common points in the tenure of employees within the organization where training may be needed. Briefly discuss each point.

After the class,the students were able to serve three more clients per hour than before.Which of Kirkpatrick's levels of evaluation is involved here?

Acme Global provides its employees with performance appraisals.Twice a year,each employee sits down with the employee's supervisor for feedback and goal setting.Acme Global is developing its employees through ________.

Explain the difference between "synchronous" distance learning and "asynchronous" distance learning

Watching others doing activities is associated with what type of learning?

What psychological characteristic determines whether a person believes that he or she has the capability to do something or attain a particular goal?

Fleming learning styles include:

A typical orientation program is LEAST likely to include:

After Ahmad completed training on the use of the new forklift,Ahmad's supervisor made notes on how well Ahmad handled the equipment.Ahmad's supervisor was completing a _________ assessment of training.

According to a survey by Hewitt Associates,outsourcing of one or more major HR functions occurs in what percentage of companies?

______ learning is another word for vicarious learning.

Why is negative reinforcement not punishment?

__________ is the process of introducing new employees to the organization and to their jobs.

Challenges to organizational training processes include all of the following except: