Question 1

The type of learning is associated with direct,voluntary learned behaviors is:

Accepted Answer

A) Classical conditioning 
B) Environmental conditioning 
C) Behavioral conditioning 
D) Operant conditioning 
E) Vicarious learning

Question 2

An employee makes practical jokes on another employee.To stop the jokes,the "victim" employee stops reacting to them.What behavior shaping was provided here?

Accepted Answer

A) Positive reinforcement 
B) Negative reinforcement 
C) Alternative reinforcement 
D) Punishment 
E) Extinction

Question 3

Vicarious learning is based on voluntary learned actions of individuals.

Accepted Answer

A) True 
 B)False

Question 4

Rebecca's manager has asked her to attend training on the department's new process for completing purchase orders and soliciting bid proposals.However,Rebecca likes the current process for doing these tasks and sees no reason to change it.Therefore,she refuses to attend the training.It appears that Kathleen's ________ to attend training is low.

Accepted Answer

A) time 
B) need 
C) self-efficacy 
D) willingness

Question 5

Natalie is teaching employees how to use the company's new software needed for their jobs.The knowledge,skills,and abilities they are learning will help them succeed in their work.Natalie is providing _________ to employees.

Accepted Answer

A) development 
B) orientation 
C) training 
D) drills

Question 6

Describe the first step in the training process.Why is it needed?

Accepted Answer

The answer of Describe the first step in the training...

Question 7

Career entry,building skills,and work relationships develop in what career stage?

Accepted Answer

A) Maintenance 
B) Administration 
C) Disengagement 
D) Exploration 
E) Establishment

Question 8

Elaborate on the advantages and disadvantages to simulation training.

Accepted Answer

The answer of Elaborate on the advantages and disadvantages to...

Question 9

What is probably the most common personality-type assessment used for employee development?

Accepted Answer

A) Myers-Briggs 
B) Two-Axis Assessment 
C) Birkman Method 
D) Benchmarks Assessment Tool 
E) Alphonsis Central Assessment

Question 10

Competency models are based on the ________ we want employees to have.

Accepted Answer

A) attitudes 
B) competencies 
C) production 
D) relationships

Question 11

What is the difference between role-playing and behavioral modeling?

Accepted Answer

The answer of What is the difference between role-playing and...

Question 12

"I don't think anything is wrong with our current process.Why learn a new process?" is the type of statement employees would say if they were ___________ to learn.

Accepted Answer

A) unwilling 
B) unable 
C) pretending 
D) procrastinating

Question 13

Training designed to prepare employees to perform their jobs effectively and introduce them to the organization is known as:

Accepted Answer

A) Orientation. 
B) Cross-training. 
C) Role-playing. 
D) Societal-training. 
E) Development.

Question 14

One Friday,Alexander left work two hours early and went to happy hour with friends.He did not tell anyone he was leaving and did not complete his work for the week.On Monday,Alexander was called into his boss' office and given a reprimand.He will now have to check in with the boss when he arrives and when he leaves.What Alexander experienced is _________.

Accepted Answer

A) positive reinforcement 
B) punishment 
C) extinction 
D) negative reinforcement

Question 15

Training is primarily intended for _________ use by the individual being trained.

Accepted Answer

A) immediate 
B) future 
C) temporary 
D) emergency

Question 16

With management games,trainees work as a team to manage a simulated company over several game periods.

Accepted Answer

A) True 
 B)False

Question 17

Assimilators combine observing and thinking.

Accepted Answer

A) True 
 B)False

Question 18

Which one of the following is NOT true of the comparison between training and development?

Accepted Answer

A) Training has a current focus,while development has a future orientation. 
B) Companies tend to be criticized for a lack of training,but not for a lack of development. 
C) Participation in training and development both benefit the employee. 
D) Training and development could both benefit from analysis using "competency models". 
E) The primary goal of training is preparation for the current job,while the primary goal of development is preparation for future jobs.

Question 19

Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations.What type of training is this?

Accepted Answer

A) Behavior modeling 
B) Role-playing 
C) Case study 
D) Assessment learning 
E) Project learning

Question 20

Which one of the following statements is NOT true of simulations as a training technique?

Accepted Answer

A) Simulations have real-life elements of work found in the workplace. 
B) Simulations are useful to teach employees how to handle dangerous situations. 
C) Simulations allow trainees to see the immediate impact of their decisions. 
D) Simulations are a high risk method of training individuals how to react in complex situations. 
E) Simulations do not disrupt the actual work environment.

Exam 7: Training, learning, Talent Management and Development

The type of learning is associated with direct,voluntary learned behaviors is:

An employee makes practical jokes on another employee.To stop the jokes,the "victim" employee stops reacting to them.What behavior shaping was provided here?

Vicarious learning is based on voluntary learned actions of individuals.

Natalie is teaching employees how to use the company's new software needed for their jobs.The knowledge,skills,and abilities they are learning will help them succeed in their work.Natalie is providing _________ to employees.

Describe the first step in the training process.Why is it needed?

Career entry,building skills,and work relationships develop in what career stage?

Elaborate on the advantages and disadvantages to simulation training.

What is probably the most common personality-type assessment used for employee development?

Competency models are based on the ________ we want employees to have.

What is the difference between role-playing and behavioral modeling?

"I don't think anything is wrong with our current process.Why learn a new process?" is the type of statement employees would say if they were ___________ to learn.

Training designed to prepare employees to perform their jobs effectively and introduce them to the organization is known as:

Training is primarily intended for _________ use by the individual being trained.

With management games,trainees work as a team to manage a simulated company over several game periods.

Assimilators combine observing and thinking.

Which one of the following is NOT true of the comparison between training and development?

Bill and Monica are asked to act out a sexual harassment situation to develop skill in handling such situations.What type of training is this?

Which one of the following statements is NOT true of simulations as a training technique?