Multiple Choice
Which of the following statements about buffer statements is NOT true?
A) A buffer is an introductory statement that leads up to bad news.
B) A buffer can soften the impact of bad news.
C) A buffer should obscure the fact that bad news may be coming later in the message.
D) A buffer can provide context for the message or provide positive information that builds goodwill.
E) A buffer can "hook" the audience and get them interested in your message.
Correct Answer:

Verified
Correct Answer:
Verified
Q15: Which of the following questions is NOT
Q16: When a company must deny a customer
Q18: A coworker asks for your help on
Q19: Galaxy Foods, a large manufacturer of snack
Q21: When denying a customer request, all of
Q22: Gavin purchased an MP3 player at a
Q23: A Canadian company and an Indian company
Q24: A customer writes seeking repairs to a
Q25: Your boss is running out the door
Q37: Angelina has to reject an employee's request