A Coworker Asks for Your Help on a Project but You

Multiple Choice

A coworker asks for your help on a project but you are busy with other responsibilities and won't be able to assist her. Which of the following is the most accurate statement about this situation?

A) You should use the ACE process for delivering bad news to tell your coworker that you are unable to help.
B) Since she is a colleague and not your superior this is not an example of a bad-news message.
C) It is an informal situation and does not require the news to be conveyed sensitively.
D) You should say nothing and hope that your coworker gets the message that you are too busy to help her.
E) You should tell your coworker that you'll try to help her, even though you know your schedule won't permit it, to let her down gently.