Question 1

Which element of an argument is sometimes left unstated?

Accepted Answer

A)  Claim
B)  Grounds
C)  Warrant
D)  Evidence
E)  None of these C

Question 2

In which step of the ALAPA model will you apply the competencies to a work-like situation while in the classroom?

Accepted Answer

A)  Assessment
B)  Learning
C)  Analysis
D)  Practice
E)  Argumentation D

Question 3

When analyzing an argument, the conclusion of the argument is labeled the ______.

Accepted Answer

A)  Grounds
B)  Claim
C)  Evidence
D)  Warrant
E)  Bridge B

Question 4

Why is the competing values framework more useful for managers than earlier models of management?

Accepted Answer

A)  It uses colors to help managers remember to use different types of behaviors in different situations
B)  It helps managers identify the one best way to manage their employees
C)  It better reflects the multiple concerns that managers must take into account when making decisions
D)  It takes into account the external environment which had previously been ignored by management models
E)  None of these; the competing values framework is not more useful than earlier models of management

Question 5

Which of the four management models is characterized by an emphasis on political adaptation, creative problem-solving, and change management with a climate that is innovative and flexible?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 6

The competing values framework is composed of a horizontal axis which ranges from _____ to External, an a vertical axis which ranges from Flexibility to _____>

Accepted Answer

A)  Control, Internal
B)  Maintenance, Adaptation
C)  Internal, Control
D)  People, Process
E)  Outside, Adaptation

Question 7

Which of the following is a warrant?

Accepted Answer

A)  Two students in the same class turned in exams with the same answers
B)  Two students were seen talking during the exam
C)  Students who talk during an exam and who have matching papers are usually cheating
D)  Two students cheated on the exam
E)  Two students were seen studying together in the library the day before a major examination

Question 8

All of the following are characteristics of a bureaucracy except?

Accepted Answer

A)  Division of labor is used to increase efficiency
B)  Hierarchy is used to clarify lines of authority
C)  Personnel are selected and promoted based on social skills and relationships
D)  Standard rules and procedures are used to create consistency
E)  Administrative decisions are recorded in writing and maintained over time

Question 9

What is meant by "unity of command" in Fayol's General Principles of management?

Accepted Answer

A)  Each group of activities having one objective should have one plan
B)  Leaders of the organization should agree on a single mission
C)  An employee should receive orders from one superior only
D)  Union is strength, and it comes from the harmony of the personnel
E)  Agreement is necessary for effective organizational performance

Question 10

Which management model in the competing values framework focuses on creating and sustaining commitment and cohesion?

Accepted Answer

A)  Rational Goal
B)  Internal Process
C)  Human Relations
D)  Open Systems
E)  Emotional Intelligence

Question 11

Which management model in the competing values framework focuses on promoting change and encouraging adaptability?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 12

Which of the four management models would advocate that clear direction leads to productive outcomes?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 13

Which management model in the competing values framework focuses on competencies related to creating a vision, setting goals, designing and organizing, motivating self and others, and managing execution?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 14

All of the following are included in Taylor's four principles of management except?

Accepted Answer

A)  Develop a science for every job to replace old rule-of-thumb methods
B)  Systematically select workers so that they fit the job, and then train them effectively
C)  Closely monitor employees to make sure that they are following the science for their job
D)  Support workers by carefully planning their work and smoothing the way as they do their jobs
E)  Offer incentives so that workers behave in accordance with the science of the job

Question 15

Which model uses adaptability and external support as its criteria of effectiveness?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 16

Which element of an argument is described as the bridge between the claim and the grounds?

Accepted Answer

A)  Claim
B)  Grounds
C)  Warrant
D)  Evidence
E)  None of these

Question 17

Which of the four management models is characterized by an emphasis on participation, conflict resolution, and a team-orientation?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 18

What factors influenced the development of early management models such as the rational goal model and the internal process model?

Accepted Answer

A)  Shortages of employees, globalization, and heavy government regulation
B)  Rich resources, cheap labor, and laissez-faire policies
C)  An emphasis on protecting individual rights and protecting the environment
D)  Economic hard times, high unemployment, and strong anti-trust regulations
E)  None of these factors influenced the development of early management models such as the rational goal model and internal process model

Question 19

Which management model in the competing values framework includes competencies that relate to reducing information overload and improving information flows, working with people in different parts of the organization, managing projects, evaluating performance, and making sure employees comply with rules and regulations?

Accepted Answer

A)  Rational Goal
B)  Emotional Intelligence
C)  Internal Process
D)  Human Relations
E)  Open Systems

Question 20

What is the primary goal of critical thinking for managers?

Accepted Answer

A)  To make the best decision with the available information in a particular circumstance
B)  Support one's preferred position
C)  To frame a persuasive argument
D)  To identify the issues involved in making a decision
E)  To identify different options for action

Exam 1: The Competing Values Approach to Management

Which element of an argument is sometimes left unstated?

In which step of the ALAPA model will you apply the competencies to a work-like situation while in the classroom?

When analyzing an argument, the conclusion of the argument is labeled the ______.

Why is the competing values framework more useful for managers than earlier models of management?

Which of the four management models is characterized by an emphasis on political adaptation, creative problem-solving, and change management with a climate that is innovative and flexible?

The competing values framework is composed of a horizontal axis which ranges from _ to External, an a vertical axis which ranges from Flexibility to _>

Which of the following is a warrant?

All of the following are characteristics of a bureaucracy except?

What is meant by "unity of command" in Fayol's General Principles of management?

Which management model in the competing values framework focuses on creating and sustaining commitment and cohesion?

Which management model in the competing values framework focuses on promoting change and encouraging adaptability?

Which of the four management models would advocate that clear direction leads to productive outcomes?

Which management model in the competing values framework focuses on competencies related to creating a vision, setting goals, designing and organizing, motivating self and others, and managing execution?

All of the following are included in Taylor's four principles of management except?

Which model uses adaptability and external support as its criteria of effectiveness?

Which element of an argument is described as the bridge between the claim and the grounds?

Which of the four management models is characterized by an emphasis on participation, conflict resolution, and a team-orientation?

What factors influenced the development of early management models such as the rational goal model and the internal process model?

What is the primary goal of critical thinking for managers?