Question 1

All of the following are organization paradoxes except?

Accepted Answer

A)  The need for adaptability and stability
B)  The need for flexibility and control
C)  The need for internal focus and external focus
D)  All of these are organizational paradoxes.
E)  The need for flexibility and control and internal focus and external focus are organizational paradoxes, but not the need for adaptability and stability D

Question 2

The theoretical roots of the concept of "lift" as described in your text go back to positive psychology and positive organizational studies, two approaches that have only recently emerged in these academic disciplines.What distinguishes these newer approaches from older approaches in psychology and organizational studies?

Accepted Answer

A)  These newer approaches are focused on studying problematic behavior and negative outcomes and finding their causes
B)  These newer approaches are normative, rather than descriptive
C)  These newer approaches are focused on studying positive outcomes and behaviors and finding their causes
D)  These newer approaches are descriptive, rather than normative
E)  These newer approaches rely more on anecdotes than on empirical studies C

Question 3

In this stage of the five steps to mastery, experience becomes critical. As real situation are encountered, performance improves and one is able to put into practice the stated facts and rules.

Accepted Answer

A)  Novice stage
B)  Over-achieving stage
C)  Advanced beginner stage
D)  Competent stage
E)  Proficient stage C

Question 4

When leaders focus too much on increasing cohesiveness and commitment, they are likely to become…

Accepted Answer

A)  Impractical dreamers
B)  Oppressive egotists
C)  Permissive pushovers
D)  Rigid bureaucrats
E)  Master managers

Question 5

The concept of the "negative zone" in the competing values framework refers to:

Accepted Answer

A)  Poor individual-level performance due to lack of behavioral complexity
B)  Poor individual level performance due to lack of awareness or ability to perform different management skills
C)  Poor organizational-level performance due to unclear or counteractive values that result in loss of direction
D)  All of these
E)  Poor individual-level performance due to lack of behavioral complexity and poor organizational-level performance due to unclear or counteractive values that result in loss of direction, but not poor individual level performance due to lack of awareness or ability to perform different management skills

Question 6

Examining one's integrity gaps and trying to close them reflects which of the four key psychological states required for lift to occur?

Accepted Answer

A)  Being other focused
B)  Being guided by popular norms
C)  Being internally directed
D)  Being externally open
E)  Being purpose centered

Question 7

All of the following are part of an agenda for self-improvement except?

Accepted Answer

A)  Keep a journal
B)  Avoid thinking about the cost of improvement
C)  Identify specific areas in need of improvement.
D)  Implement the change strategy.
E)  Develop a social support system.

Question 8

What is behavioral differentiation?

Accepted Answer

A)  The number of management competencies a manager can use effectively
B)  The ability to recognize different management styles that others are using in different situations
C)  The ability to use competencies you have developed differently, depending on the situation
D)  The number of alternative ways of behaving that you have in a particular situation
E)  The ability to distinguish between appropriate and inappropriate behavior in a particular situation

Question 9

Organizations that have a culture characterized as a "frozen bureaucracy" are most likely to…

Accepted Answer

A)  Fail to comply with government regulations
B)  Make rapid decisions
C)  Encourage employees to contribute suggestions for new rules and procedures
D)  Fail to earn a profit
E)  Stifle employee creativity and innovation

Question 10

In this stage of the five steps to mastery, you learn facts and rules as absolutes; they are never to be violated.

Accepted Answer

A)  Expert stage
B)  Competent stage
C)  Over-achieving stage
D)  Novice stage
E)  Advanced beginner stage

Question 11

What is meant by behavioral complexity?

Accepted Answer

A)  The ability to act out a cognitively complex strategy by playing multiple, even competing, roles in a highly integrated and complementary way
B)  The ability to act in different ways under different circumstances
C)  The number of different competencies that and individual is aware of and can apply in different situations
D)  The number of different ways that an individual is able to "see" a situation and come up with alternative approaches for responding to that situation
E)  None of these is the meaning of behavioral complexity

Question 12

In this stage of the five steps to mastery, optimal performance becomes second nature. People at this stage are not consciously aware of the details.

Accepted Answer

A)  Expert stage
B)  Competent stage
C)  Proficiency stage
D)  Novice stage
E)  Over-achieving stage

Question 13

Having malleable traits and a willingness to learn reflects which of the four key psychological states required for lift to occur?

Accepted Answer

A)  Being other focused
B)  Being guided by popular norms
C)  Being internally directed
D)  Being externally open
E)  Being purpose centered

Question 14

Research on psychological states has found that…

Accepted Answer

A)  One person's psychological state can influence another person's decisions and actions
B)  One person's psychological state can influence another person's emotions, but not their decisions and actions
C)  Positive emotions are contagious, but negative emotions are not contagious
D)  Negative emotions are contagious, but positive emotions are not contagious
E)  Nonverbal cues are not important when studying the contagiousness of psychological states

Question 15

When leaders focus too much on control, they are likely to become…

Accepted Answer

A)  Impractical dreamers
B)  Oppressive egotists
C)  Permissive pushovers
D)  Rigid bureaucrats
E)  Master managers

Question 16

What kinds of activities can help you move beyond you comfort zone?

Accepted Answer

A)  Looking at things from different points of view
B)  Focusing on perfecting your current job performance
C)  Emphasizing interdependencies that are consistent with your current beliefs
D)  All of these will help you beyond your comfort zone
E)  Looking at things from different points of view and emphasizing interdependencies that are consistent with your current beliefs will help you move beyond your comfort zone, but not focusing on perfecting your current job performance

Question 17

All of the following are included in the five steps to mastery except?

Accepted Answer

A)  Expert stage
B)  Competent stage
C)  Over-achieving stage
D)  Novice stage
E)  Advanced beginner stage

Question 18

Wanting to create extraordinary results relates to which of the four key psychological states required for lift to occur?

Accepted Answer

A)  Being other focused
B)  Being guided by popular norms
C)  Being internally directed
D)  Being externally open
E)  Being purpose centered

Question 19

When leaders are extremely focused on competition, they are likely to become…

Accepted Answer

A)  Impractical dreamers
B)  Oppressive egotists
C)  Permissive pushovers
D)  Rigid bureaucrats
E)  Master managers

Question 20

In this stage of the five steps to mastery, you gain a better appreciation of the complexity of the task and recognize a much larger set of cues.

Accepted Answer

A)  Expert stage
B)  Competent stage
C)  Over-achieving stage
D)  Novice stage
E)  Advanced beginner stage

Exam 5: Integration and the Road to Mastery

All of the following are organization paradoxes except?

In this stage of the five steps to mastery, experience becomes critical. As real situation are encountered, performance improves and one is able to put into practice the stated facts and rules.

When leaders focus too much on increasing cohesiveness and commitment, they are likely to become…

The concept of the "negative zone" in the competing values framework refers to:

Examining one's integrity gaps and trying to close them reflects which of the four key psychological states required for lift to occur?

All of the following are part of an agenda for self-improvement except?

What is behavioral differentiation?

Organizations that have a culture characterized as a "frozen bureaucracy" are most likely to…

In this stage of the five steps to mastery, you learn facts and rules as absolutes; they are never to be violated.

What is meant by behavioral complexity?

In this stage of the five steps to mastery, optimal performance becomes second nature. People at this stage are not consciously aware of the details.

Having malleable traits and a willingness to learn reflects which of the four key psychological states required for lift to occur?

Research on psychological states has found that…

When leaders focus too much on control, they are likely to become…

What kinds of activities can help you move beyond you comfort zone?

All of the following are included in the five steps to mastery except?

Wanting to create extraordinary results relates to which of the four key psychological states required for lift to occur?

When leaders are extremely focused on competition, they are likely to become…

In this stage of the five steps to mastery, you gain a better appreciation of the complexity of the task and recognize a much larger set of cues.