Albert Kelley Sells a New Calibrated Filtering System Used to Eliminate

Multiple Choice

Albert Kelley sells a new calibrated filtering system used to eliminate virtually all types of hazardous gas emissions in chemical plants.He requires the buyer to send at least three employees to a two-day training course on the appropriate use and maintenance of the filtering system.Ensuring initial proper use of the purchased product is part of the company's _____ activities.

A)  prospect maximization
B)  aftermarketing
C)  strategic alliancing
D)  functional partnering