Solved

Which of the Following Touch Points Relates to Unanticipated References

Question 109

Multiple Choice

Which of the following touch points relates to unanticipated references or information about a company or brand that a customer or prospect receives from sources that are beyond the control of the organization?


A) Company created touch point
B) Intrinsic touch point
C) User created touch point
D) Unexpected touch point
E) Customer initiated touch point

Correct Answer:

verifed

Verified

Unlock this answer now
Get Access to more Verified Answers free of charge

Related Questions