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    Service Management Operations
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    Exam 4: The Service Encounter
  5. Question
    Conducting a Pre-Employment Interview That Requires the Applicant to Answer
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Conducting a Pre-Employment Interview That Requires the Applicant to Answer

Question 34

Question 34

True/False

Conducting a pre-employment interview that requires the applicant to answer a question regarding a specific episode is called a situational vignette.

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