Question 1

What is the optimal location for these departments in the floor plan depicted if the transportation cost is $2 per foot and the departments have a daily number of trips between each other as shown?
Daily Number of Trips Between Departments
  Floor Plan
  Distance Between Offices

Accepted Answer

The answer of What is the optimal location for these...

Question 2

Use this scenario for the following questions.
The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.
 
-Refer to the scenario above.What task(s)should be assigned at the third workstation?

Accepted Answer

A)  B and E 
B)  D 
C)  C, E, and G 
D)  F

Question 3

Products that are customized only at the very end of the manufacturing process are known as:

Accepted Answer

A)  make-to-stock. 
B)  assemble-to-order. 
C)  make-to-order. 
D)  engineer-to-order.

Question 4

Takt time sets the upper limit on the elapsed time between completions of successive items on a production line.

Accepted Answer

A) True 
 B)False

Question 5

A legal service in a corporate acquisition probably scores:

Accepted Answer

A)  low on customization and high on physical activities. 
B)  high on customer contact and low on intangible activities. 
C)  high on customization and high on intangible activities. 
D)  low on customer contact and low on intangible activities.

Question 6

The greater the emphasis on intangible activities,the more management's attention will be directed to:

Accepted Answer

A)  buildings and property. 
B)  training employees. 
C)  truck fleets. 
D)  material costs.

Question 7

Cycle time is the sum of all of the task times.

Accepted Answer

A) True 
 B)False

Question 8

In a service process,the greater the emphasis on intangible activities is,the more critical is the training and retention of skilled employees and the development and maintenance of the firm's knowledge assets.

Accepted Answer

A) True 
 B)False

Question 9

________ products involve no customization but ________ products are completely customized.

Accepted Answer

The answer of ________ products involve no customization but ________...

Question 10

Why are process decisions important?

Accepted Answer

The answer of Why are process decisions important?...

Question 11

These three tables show the floor layout of 5 departments in an office building,the average number of daily trips between each pair of offices,and the distance between each pair of offices.What is the total cost of this layout if there is a $0.50 per foot transportation cost? Average number of trips between departments
  Distance between departments (feet)

Accepted Answer

A)  $460.00 
B)  $2300.00 
C)  $3037.50 
D)  $4785.50

Question 12

The process design team at a manufacturer has broken an assembly process into eight basic steps,each with a required time,and predecessor as shown in the table.There are 8 productive hours available in a day and the manufacturer wishes to produce 400 units using seven workers-one for each station.
  Balance the line according to the longest operation rule and calculate the percent idle time.Using the same arrangement of tasks at work stations,what is the greatest output that can be achieved in an eight-hour day and what is the percent idle time of this design?

Accepted Answer

The answer of The process design team at a manufacturer...

Question 13

A sporting apparel manufacturer that produces t-shirts to commemorate significant athletic achievements for proud students and alumni probably uses:

Accepted Answer

A)  a fixed position layout. 
B)  batch manufacturing. 
C)  a continuous flow process. 
D)  a production line.

Question 14

The table depicts an production line that has been balanced with a takt time of 2 minutes.Where would you add a worker if you wanted to increase the output rate while keeping six work stations?

Accepted Answer

A)  station 1 
B)  station 2 
C)  station 3 
D)  station 6

Question 15

Make-to-stock products are typically produced using a production line.

Accepted Answer

A) True 
 B)False

Question 16

The product process matrix uses a scale of ________ and ________.

Accepted Answer

The answer of The product process matrix uses a scale...

Question 17

A customer service function at an insurance firm that handles claims based on the first letter of the customer's last name is an example of applying group technology to a service operation.

Accepted Answer

A) True 
 B)False

Question 18

Use this scenario for the following questions.
The process design team at a manufacturer has broken an assembly process into eight basic steps, each with a required time, and predecessor as shown in the table. There are 7.5 productive hours available in a day and the manufacturer wishes to produce 400 units. Balance the line by assigning tasks to workstations to fill up as much takt time as possible. Break ties by assigning the longest task first.
 
-Refer to the scenario above.What is the theoretical minimum number of stations that will be used if the line is balanced using the appropriate takt time?

Accepted Answer

A)  3 
B)  4 
C)  5 
D)  6

Question 19

Which of these manufacturing processes is most likely dictated by the physical characteristics of the product being produced?

Accepted Answer

A)  job shop 
B)  batch 
C)  production line 
D)  continuous flow

Question 20

Activities that take place prior to the point of customization are called upstream activities.

Accepted Answer

A) True 
 B)False

Exam 3: Process Choice and Layout Decisions in Manufacturing and Services

What is the optimal location for these departments in the floor plan depicted if the transportation cost is $2 per foot and the departments have a daily number of trips between each other as shown? Daily Number of Trips Between Departments Floor Plan Distance Between Offices

Products that are customized only at the very end of the manufacturing process are known as:

Takt time sets the upper limit on the elapsed time between completions of successive items on a production line.

A legal service in a corporate acquisition probably scores:

The greater the emphasis on intangible activities,the more management's attention will be directed to:

Cycle time is the sum of all of the task times.

In a service process,the greater the emphasis on intangible activities is,the more critical is the training and retention of skilled employees and the development and maintenance of the firm's knowledge assets.

products involve no customization but products are completely customized.

Why are process decisions important?

A sporting apparel manufacturer that produces t-shirts to commemorate significant athletic achievements for proud students and alumni probably uses:

The table depicts an production line that has been balanced with a takt time of 2 minutes.Where would you add a worker if you wanted to increase the output rate while keeping six work stations?

Make-to-stock products are typically produced using a production line.

The product process matrix uses a scale of and .

A customer service function at an insurance firm that handles claims based on the first letter of the customer's last name is an example of applying group technology to a service operation.

Which of these manufacturing processes is most likely dictated by the physical characteristics of the product being produced?

Activities that take place prior to the point of customization are called upstream activities.