Multiple Choice
If your audience is emotionally resistant to your solution,a good practice is to
A) provide the rationale before making the request.
B) use the direct approach to help them warm up to your ideas.
C) use statements that are vague and ambiguous.
D) use the hyped-up language of mass advertising.
E) make a request but avoid providing a rationale.
Correct Answer:

Verified
Correct Answer:
Verified
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