Question 1

What is the primary goal of the As-Is process model?

Accepted Answer

A) To outline the process elements for the To-Be process 
B) To create process choices for the As-Is process 
C) To simplify,eliminate,and improve the To-Be process 
D) To analyze the To-Be process elements

Question 2

Which of the below would not be found in a digital dashboard for a manufacturing team?

Accepted Answer

A) A graph of stock market prices 
B) A running line graph of planned versus actual production for the past 24 hours 
C) An excel spreadsheet with cost analysis data 
D) A hot list of key performance indicators,refreshed every 15 minutes

Question 3

What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?

Accepted Answer

A) Business process management (BPM)systems 
B) Semistructured systems 
C) Virtual reality 
D) All of the above

Question 4

Which of the below business ideas is not using AI?

Accepted Answer

A) Best Buy implements a software system that will determine how many customers are needed to increase gross profits to $5 million 
B) McDonald's unveiling a robot that cleans and tidies the restaurant,while also asking guests if it can take their trays to the trash 
C) Starbucks creates a system that works like a hand and lifts and moves the mixing pots for the coffees to and from the coffee machines to the counters 
D) Golf courses create an automated golf cart that can offer swing suggestions,club suggestions,and even navigate the course for the driver

Question 5

Business process modeling or mapping,is the activity of creating a detailed flowchart or process map of a work process that shows its inputs,tasks,and activities in a ________ sequence.

Accepted Answer

A) Unstructured 
B) Semi structured 
C) Structured 
D) Unilateral

Question 6

As the product manager for the eatery division at Whole Foods,Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using aggregation techniques allowing him to see simple roll-ups to complex groupings of interrelated information.Which of the following common digital dashboard capabilities is Jerry using to analyze his departments success?

Accepted Answer

A) Slice-and-Dice 
B) Competitive tables 
C) Drill-down 
D) Consolidation

Question 7

______________ is a process of continuously measuring system results,comparing those results to optimal system performance,and identifying steps and procedures to improve system performance.

Accepted Answer

The answer of ______________ is a process of continuously measuring...

Question 8

_____________ is the science of fact-based decision making.

Accepted Answer

The answer of _____________ is the science of fact-based decision...

Question 9

The structure of a typical organization is similar to a pyramid,with different levels that require one consistent type of information to assist with all managerial decision making.

Accepted Answer

A) True 
 B)False

Question 10

A _____________ is a temporary activity a company undertakes to create a unique product,service,or result.

Accepted Answer

The answer of A _____________ is a temporary activity a...

Question 11

Which of the below represents business processes you would find in the human resources department?

Accepted Answer

A) Hiring employees 
B) Enrolling employees in benefit plans 
C) Tracking vacation and sick time 
D) All of the above

Question 12

Which of the below processes would be found in the operations management department?

Accepted Answer

A) Creating production schedules 
B) Communicating marketing campaigns 
C) Hiring employees 
D) Processing sales

Question 13

Strategic planning is a customer-facing business process.

Accepted Answer

A) True 
 B)False

Question 14

Jenny Welch works at a retail store selling sports equipment.Her daily tasks include opening the store,creating the work schedules,processing payroll,overseeing sales and inventory,and training employees.At what level of the organizational pyramid would you categorize Jenny?

Accepted Answer

A) Managerial 
B) Operational 
C) Strategic 
D) Owner

Question 15

Explain the value of business processes for a company,and differentiate between customer-facing and business-facing process.

Accepted Answer

The answer of Explain the value of business processes for...

Question 16

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Accepted Answer

A) Multi-agent system 
B) Expert system 
C) Virtual reality 
D) Fuzzy logic system

Question 17

Operational decisions are considered structured decisions.

Accepted Answer

A) True 
 B)False

Question 18

Sensitivity analysis,what-if analysis,optimization analysis,and market basket analysis are the common DSS analysis techniques.

Accepted Answer

A) True 
 B)False

Question 19

Core processes are business processes,such as manufacturing goods,selling products,and providing services that make up the primary activities in a value chain.

Accepted Answer

A) True 
 B)False

Question 20

Review the below list of key terms and determine which one typically occurs during managerial business process improvement.

Accepted Answer

A) Automation 
B) Streamlining 
C) Reengineering 
D) Improvement

Exam 2: Decisions Processes: Value Driven Business

What is the primary goal of the As-Is process model?

Which of the below would not be found in a digital dashboard for a manufacturing team?

What is the system that focuses on evaluating and improving the processes that include both person-to-person workflow and system-to-system communications?

Which of the below business ideas is not using AI?

Business process modeling or mapping,is the activity of creating a detailed flowchart or process map of a work process that shows its inputs,tasks,and activities in a ________ sequence.

______________ is a process of continuously measuring system results,comparing those results to optimal system performance,and identifying steps and procedures to improve system performance.

_____________ is the science of fact-based decision making.

The structure of a typical organization is similar to a pyramid,with different levels that require one consistent type of information to assist with all managerial decision making.

A _____________ is a temporary activity a company undertakes to create a unique product,service,or result.

Which of the below represents business processes you would find in the human resources department?

Which of the below processes would be found in the operations management department?

Strategic planning is a customer-facing business process.

Jenny Welch works at a retail store selling sports equipment.Her daily tasks include opening the store,creating the work schedules,processing payroll,overseeing sales and inventory,and training employees.At what level of the organizational pyramid would you categorize Jenny?

Explain the value of business processes for a company,and differentiate between customer-facing and business-facing process.

Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?

Operational decisions are considered structured decisions.

Sensitivity analysis,what-if analysis,optimization analysis,and market basket analysis are the common DSS analysis techniques.

Core processes are business processes,such as manufacturing goods,selling products,and providing services that make up the primary activities in a value chain.

Review the below list of key terms and determine which one typically occurs during managerial business process improvement.