Multiple Choice
Depending upon the amount of money you have in Wachovia bank,you will receive a variety of different services with your accounts.The lower-tiered customers are charged $7 to use a teller,but can receive the same services for free if they use an ATM.Charging low-tiered customers for using live tellers is Wachovia's approach to ________.
A) getting the lead out
B) cutting back on customer service to save money
C) increasing their memberships
D) soliciting feedback
E) offering better services
Correct Answer:
Verified
Correct Answer:
Verified
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