Question 1

Most people have characteristics of traditionalists, participatives, and individualists, but develop a preference for one or two over the others.

Accepted Answer

A) True 
 B)False

Question 2

_______, _______, and ________ are high-value words for traditional, participative, and individualistic personalities, respectively.

Accepted Answer

A)  Education; experience; heredity 
B)  Responsibility; love; freedom 
C)  Courage; creativity; loyalty 
D)  None of these

Question 3

A list of important principles for giving orders includes all the following except:

Accepted Answer

A)  Know exactly what you want to communicate 
B)  Present orders in logical sequence and clear, concise language 
C)  Take responsibility for the orders that you give 
D)  Tell rather than ask, therefore leaving no doubt that you expect compliance

Question 4

The question(s) that should be answered in the affirmative when selecting employees and designing work are:

Accepted Answer

A)  Can one perform the work at the proficiency required? 
B)  Does one want to do the work at the proficiency required? 
C)  Is there a good psycho-social fit between the worker and the job? 
D)  All of these

Question 5

An effective way to make a successful vital shift is to use the _______.

Accepted Answer

A)  New-job tryout 
B)  Lost cause test 
C)  Reverse movement 
D)  Up-side down pyramid 
E)  None of these

Question 6

The opportunity to move from blue collar to white collar jobs is ________ common in the U.S. than the rest of the world.

Accepted Answer

A)  Less 
B)  More

Question 7

Soren Kierkegaard's ideal or model person was a:

Accepted Answer

A)  Driving giver 
B)  Drifting taker 
C)  Both driving giver and drifting taker 
D)  None of these

Question 8

________ said, "Develop your people to do their jobs better than you can. Transfer your skills to them smart managers like to see their employees increase their responsibilities because it frees the managers to tackle new or undone tasks."

Accepted Answer

A)  Martha Stewart 
B)  Michael Eisner 
C)  Mary Kay 
D)  Bill Gates 
E)  Ted Turner

Question 9

The work style of an individualist is best described by which of the following?

Accepted Answer

A)  Give me a job and let me do it my own way. 
B)  Be specific about jobs and responsibilities that are mine. 
C)  Does the group agree that this is the best way to get the job done? 
D)  We work best as a team.

Question 10

Which rules apply to effective delegation: (a) know your subordinate well;
(b) use the interrogatory approach when delegating work;
(c) avoid delegating tasks that are pets, personal, or petty;
(d) delegate with consistency.

Accepted Answer

A)  a, b, c 
B)  b, c, d 
C)  a and d 
D)  None of these 
E)  All of these

Question 11

According to John Holland, the following are typical matches between personalities and occupations.

Accepted Answer

A)  Realistic-engineer; Investigative-geologist 
B)  Artistic-composer; Social-counselor 
C)  Enterprising - lawyer; conventional-accountant 
D)  All of these

Question 12

In interpersonal relations, Saint Augustine said:

Accepted Answer

A)  See everything 
B)  Overlook a lot 
C)  Change a little 
D)  Hear the other side

Question 13

S.I. Hayakawa says: "The primary goal of a human being is not ________, but ________."

Accepted Answer

A)  Submission; domination 
B)  Survival; growth 
C)  Personal expression; social interaction 
D)  Self-preservation; preservation of the symbolic self 
E)  None of these

Exam 9: Multiplying Effectiveness