Question 1

How do interpersonal and intergroup conflicts affect each other?

Accepted Answer

The answer of How do interpersonal and intergroup conflicts affect...

Question 2

What is the name given to the cues and messages that other members of the group use to let a member know what they expect?

Accepted Answer

A) Expected role 
B) Sent role 
C) Perceived role 
D) Enacted role 
E) Delivered role

Question 3

Chad's boss expects him to work nearly full-time hours.But Chad took the part-time job because he values his time to do other things.This is an example of

Accepted Answer

A) interrole conflict. 
B) role ambiguity. 
C) intrarole conflict. 
D) person-role conflict. 
E) perceived role conflict.

Question 4

A(n)____________________ team interacts by computer; members enter and leave the network as needed and may take turns serving as leader.

Accepted Answer

The answer of A(n)____________________ team interacts by computer; members enter...

Question 5

When an organization decides to use teams,it is

Accepted Answer

A) usually making a mistake. 
B) implementing a form of organizational change. 
C) using functional groups to resolve the organization's problems. 
D) fostering cohesiveness. 
E) violating the basic tenet of organizational design that calls for "one person, one boss."

Question 6

On the television show Mad Men,Roger is higher in the organization than Don.However,Don is perceived as the creative talent that all the customers want on their accounts and the reason for the firm's success.Don is the

Accepted Answer

A) formal leader. 
B) informal leader. 
C) task specialist. 
D) maintenance specialist. 
E) hero.

Question 7

____ conflict occurs when two or more people send conflicting messages to a person in the same role.

Accepted Answer

A) Interrole 
B) Intrarole 
C) Intrasender role 
D) Person-role 
E) Intersender role

Question 8

Describe two groups you belong to.Why did you join them?

Accepted Answer

The answer of Describe two groups you belong to.Why did...

Exam 19: Managing Work Groups and Teams