Question 1

State University has 106 professors.Ninety-eight of them are democrats.The eight republicans are all in the same department,which gets ostracized by the others.This example shows pressure for

Accepted Answer

A) group cohesiveness. 
B) norm conformity. 
C) norm variation. 
D) norm generalization. 
E) norm reversal.

Question 2

Drew just joined a group supporting literacy in elementary schools because he knows a teacher in the group is good looking and he want to meet her.Which of the following is Drew's primary reason for joining the group?

Accepted Answer

A) Instrumental benefits 
B) Need satisfaction 
C) Group goals 
D) Group activities 
E) Interpersonal attraction

Question 3

In the last department Ann worked in,people could take extra time during work breaks without other members of the group saying anything.In her new department,if you take extra time,your coworkers are likely to make caustic remarks when you get back to your desk.From the new group's point of view,this example deals with what concept?

Accepted Answer

A) Norm conformity 
B) Group cohesiveness 
C) Norm generalization 
D) Norm variation 
E) Norm attribution

Question 4

The second stage of group development is

Accepted Answer

A) storming. 
B) norming. 
C) forming. 
D) performing. 
E) transforming.

Question 5

Which of the following factors tends to decrease group cohesiveness?

Accepted Answer

A) Intragroup competition. 
B) Personal attraction 
C) Intragroup competition 
D) Interaction 
E) Favorable evaluation

Question 6

The Occupational Safety and Health Administration (OSHA)is responsible for enforcing the whistle-blower protection provisions of the Sarbannes-Oxley Act.

Accepted Answer

A) True 
 B)False

Question 7

The ____ starts the process of role dynamics.It is designed by the group.

Accepted Answer

A) sent role 
B) perceived role 
C) enacted role 
D) expected role 
E) future role

Question 8

Some people are much more confrontational than others.Describe when and why conflict can be advantageous to some and not others.

Accepted Answer

The answer of Some people are much more confrontational than...

Question 9

Group cohesiveness is fostered by all of the following EXCEPT

Accepted Answer

A) small size. 
B) unpleasant experiences. 
C) clear goals. 
D) success. 
E) competition between groups.

Question 10

A person who engages in leadership activities but whose right to do so has not been formally recognized is called a(n)

Accepted Answer

A) formal leader. 
B) informal leader. 
C) task specialist. 
D) maintenance specialist. 
E) hero.

Question 11

People meet their need for ____________________ when they choose to join groups.

Accepted Answer

The answer of People meet their need for ____________________ when...

Question 12

Which of these is a common reason for joining a group?

Accepted Answer

A) Interpersonal attraction 
B) Group activities 
C) Identification with group goals 
D) Instrumental benefits from membership 
E) All of these choices

Question 13

When an organization assigns you to a group for a specific length of time to accomplish a specific goal,you are a member of a(n)____ group.

Accepted Answer

A) functional 
B) interest 
C) task 
D) informal 
E) change

Question 14

Many working women who try to combine the roles of mother,wife,professional,and civic leader complain about having to be superwomen.This is likely an expression of feelings of role ____________________.

Accepted Answer

The answer of Many working women who try to combine...

Question 15

Special Exercises
An executive Masters in Business Administration class has the responsibility to design,produce,and evaluate marketing campaigns.There are six groups of five students.Group A has an IT manager who grew up in India and now works for Gartner,a PR president from Siemens who served in the German Army,a logistics director from Iron Mountain who retired from the U.S.Navy,an operations director for Cintas,and a management consultant from Right Management Consultants.
Use this information and what you have learned in the chapter on managing work groups and teams to mark whether the following statements are True or False.
Class cohesiveness will increase when the groups learn there will be peer evaluations figured into their grade.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is NOT a characteristic of a group in an organization?

Accepted Answer

A) It has a specific number of people. 
B) Its members regularly interact. 
C) It is created to accomplish a goal. 
D) It can evolve inside the normal organization structural boundaries. 
E) It can evolve outside the normal organization structural boundaries.

Question 17

Liz is an executive assistant.She recently changed executives.The new executive keeps telling her to stop checking on him when he travels.If there is a problem he will call her,otherwise no news is good news.The new executive is trying to decrease

Accepted Answer

A) intrarole conflict. 
B) role ambiguity. 
C) role unreliability. 
D) storming. 
E) interrole conflict.

Question 18

Jim is the unofficial leader of the group.When he makes an outlandish proposal everyone takes it seriously.But if Bill had proposed the same thing he would have been ridiculed.This is an example of norm ____________________.

Accepted Answer

The answer of Jim is the unofficial leader of the...

Question 19

Honda Motor Company's plant outside Columbus,Ohio,manufactures cars as small as the Civic to as large as the Element,all on the same assembly line.This flexible manufacturing development allows automakers to rapidly change to consumers' desires.It should also decrease ____ between marketing and production.

Accepted Answer

A) intragroup conflict 
B) internal environmental conflict 
C) role ambiguity 
D) intergroup conflict 
E) role overload

Question 20

In most compromise situations,everyone wins.

Accepted Answer

A) True 
 B)False

Exam 19: Managing Work Groups and Teams

State University has 106 professors.Ninety-eight of them are democrats.The eight republicans are all in the same department,which gets ostracized by the others.This example shows pressure for

Drew just joined a group supporting literacy in elementary schools because he knows a teacher in the group is good looking and he want to meet her.Which of the following is Drew's primary reason for joining the group?

The second stage of group development is

Which of the following factors tends to decrease group cohesiveness?

The Occupational Safety and Health Administration (OSHA)is responsible for enforcing the whistle-blower protection provisions of the Sarbannes-Oxley Act.

The ____ starts the process of role dynamics.It is designed by the group.

Some people are much more confrontational than others.Describe when and why conflict can be advantageous to some and not others.

Group cohesiveness is fostered by all of the following EXCEPT

A person who engages in leadership activities but whose right to do so has not been formally recognized is called a(n)

People meet their need for ____________________ when they choose to join groups.

Which of these is a common reason for joining a group?

When an organization assigns you to a group for a specific length of time to accomplish a specific goal,you are a member of a(n) ____ group.

Many working women who try to combine the roles of mother,wife,professional,and civic leader complain about having to be superwomen.This is likely an expression of feelings of role ____________________.

Which of the following is NOT a characteristic of a group in an organization?

Liz is an executive assistant.She recently changed executives.The new executive keeps telling her to stop checking on him when he travels.If there is a problem he will call her,otherwise no news is good news.The new executive is trying to decrease

Jim is the unofficial leader of the group.When he makes an outlandish proposal everyone takes it seriously.But if Bill had proposed the same thing he would have been ridiculed.This is an example of norm ____________________.

In most compromise situations,everyone wins.