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Management Study Set 18
Exam 22: Managing Information and Information Technology
Path 4
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Question 41
True/False
The scanning device many teachers use to read computer answer sheets would be classified as a processor.
Question 42
True/False
The information system is a complex of several information systems that share information while serving different levels of the organization,different departments,or different operations.
Question 43
Multiple Choice
USAA provides financial services to U.S.military personnel and their families.It maintains a customer database built from customer purchasing histories and information collected directly from the customers.Through skillful use of its database,USAA serves each of its customers uniquely.For example,marketers can check the system to see who has recently wrecked a car and send him or her car loan information.This computerized database lets managers track customer retention rates and add-on sales as well as new customer activities.This is an example of
Question 44
Short Answer
Distinguish between intranets and extranets.
Question 45
True/False
Management information systems help link several parts of an organization together.
Question 46
Multiple Choice
____ are specialists,usually professionally trained and certified,who rely on information technology to design new products or create new business processes.
Question 47
True/False
People who run the company's computer equipment are usually called knowledge workers.
Question 48
Essay
Can an information system create a sustainable competitive advantage? Explain.
Question 49
True/False
Information technology systems need not be computerized.
Question 50
Multiple Choice
Wikipedia believes in the intelligence of a crowd.It allows thousands of contributors to edit articles in its online encyclopedia.This is an example of which advantage associated with management systems?