Multiple Choice
On a holiday to Tahiti,Chelsea goes a hotel where she has a reservation.On her arrival,the receptionist tells her that "Sorry,but we have no record of your reservation and we are full." This instance is an example of:
A) Service quality breakdown
B) Network breakdown
C) Market penetration
D) Technical disability
E) Functional conflict
Correct Answer:
Verified
Correct Answer:
Verified
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