In Small Doses, Role Conflict and Ambiguity Provide the Salesperson

Multiple Choice

In small doses, role conflict and ambiguity provide the salesperson and the organization with some stress. This stress:

A) Produces an unhappy situation because stress reduces productivity
B) Can be eliminated by more training and closer supervision
C) Is a healthy situation since low levels of stress lead to adaptation and change
D) Prevents salespeople from taking on any innovative roles
E) Is the normal state of affairs for everyday existence and businesses could not operate without it