Question 1

The extent to which a job gives the worker direct and clear information about how well the worker is performing the job is known as:

Accepted Answer

A)  Task identity
B)  Feedback
C)  Autonomy
D)  Task significance
E)  Skill variety B

Question 2

The __________ required for the job of chemical researcher for Monsanto Company is __________ that required by the job of food server in a McDonald's restaurant.

Accepted Answer

A)  Skill variety;higher than
B)  Autonomy;equal to
C)  Task significance;lower than
D)  Task identity;lower than
E)  Job enrichment;higher than A

Question 3

Another way in which managers can keep the organizational hierarchy flat is by centralizing authority.

Accepted Answer

A) True 
 B)False  False

Question 4

Josh is an entrepreneur and owns a store.Josh has ______ than an engineer working for a large corporation.

Accepted Answer

A)  Lower task identity
B)  Higher feedback
C)  Lower task significance
D)  Lower autonomy
E)  Higher autonomy

Question 5

In designing an organization,if managers are grouped both by function and by product at the same time,what type of organizational structure is being used?

Accepted Answer

A)  Market structure
B)  Geographic structure
C)  Functional structure
D)  Matrix structure
E)  Divisional structure

Question 6

If the ______ environment is stable,resources are readily available,and uncertainty is ______,then ______ coordination and communication among people and functions are needed to obtain resources.

Accepted Answer

A)  External;low;less
B)  External;high;less
C)  Internal;low;more
D)  Internal;high;less
E)  Internal;high;more

Question 7

The idea behind the concept of job enrichment is that __________ a worker's responsibility will __________ the worker's involvement in his job and __________ the worker's interest in the quality of the goods the worker produces.

Accepted Answer

A)  Increasing;decrease;decrease
B)  Decreasing;increase;increase
C)  Increasing;increase;decrease
D)  Increasing;increase;increase
E)  Decreasing;decrease;increase

Question 8

The idea that top management should design an organization with as few levels of authority as needed to conduct the business of the organization in an efficient and effective manner is known as the maximum chain of command.

Accepted Answer

A) True 
 B)False

Question 9

Typically,the matrix structure within organizations is very inflexible.

Accepted Answer

A) True 
 B)False

Question 10

Employees internalize organizational values and norms and then let these values and norms guide their decisions and actions.

Accepted Answer

A) True 
 B)False

Question 11

The principle that states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources is referred to as:

Accepted Answer

A)  The minimum chain of command
B)  The maximum chain of command
C)  The flat chain of command
D)  The hierarchy of authority
E)  The span of control

Question 12

Discuss the four factors that are important determinants of organizational structure and describe how each of these factors can help to design an organizational structure for a new business of your choosing.

Accepted Answer

The answer of Discuss the four factors that are important...

Question 13

Organizational culture is shaped by the interaction of all the following factors EXCEPT:

Accepted Answer

A)  The design of its organizational structure
B)  The location of the organization
C)  The nature of the employment relationship
D)  Organizational ethics
E)  The personal and professional characteristics of people within the organization

Question 14

When managers organize divisions according to the type of product that they produce,this is known as a market structure.

Accepted Answer

A) True 
 B)False

Question 15

All of the following are important determinants of the type of organizational structure managers select EXCEPT:

Accepted Answer

A)  The nature of the organizational environment
B)  The type of strategy the organization pursues
C)  The location of the organization
D)  The characteristics of the organization's human resources
E)  The technology the organization uses

Question 16

__________ technologies are characterized by __________ task variety and __________ task analyzability.

Accepted Answer

A)  Routine;low;high
B)  Routine;high;low
C)  Nonroutine;high;high
D)  Nonroutine;low;low
E)  Routine;low;low

Question 17

Organizational architecture is the combination of organizational structure,culture,control systems,and human resource management (HRM)systems that together determine how efficiently and effectively organizational resources are used.

Accepted Answer

A) True 
 B)False

Question 18

At the Highway Department,Jim was assigned to a team to develop a new Route 70 river bridge.Jim reports to both the Engineering Manager and the Route 70 Project Manager.The Highway Department is utilizing:

Accepted Answer

A)  Matrix structure
B)  Liaison roles
C)  Cross-functional teams
D)  Job enrichment
E)  Market structure

Question 19

Discuss the two factors that determine how complicated or nonroutine technology is.

Accepted Answer

The answer of Discuss the two factors that determine how...

Question 20

Noticing that his technician was getting bored simply changing oil,Kevin assigned him the additional duty of fixing tires.This is an example of:

Accepted Answer

A)  Job simplification
B)  Job enrichment
C)  Job enlargement
D)  Job specification
E)  Job description

Exam 10: Managing Organizational Structure and Culture

The extent to which a job gives the worker direct and clear information about how well the worker is performing the job is known as:

The required for the job of chemical researcher for Monsanto Company is that required by the job of food server in a McDonald's restaurant.

Another way in which managers can keep the organizational hierarchy flat is by centralizing authority.

Josh is an entrepreneur and owns a store.Josh has ______ than an engineer working for a large corporation.

In designing an organization,if managers are grouped both by function and by product at the same time,what type of organizational structure is being used?

If the environment is stable,resources are readily available,and uncertainty is ,then __ coordination and communication among people and functions are needed to obtain resources.

The idea behind the concept of job enrichment is that a worker's responsibility will the worker's involvement in his job and __ the worker's interest in the quality of the goods the worker produces.

The idea that top management should design an organization with as few levels of authority as needed to conduct the business of the organization in an efficient and effective manner is known as the maximum chain of command.

Typically,the matrix structure within organizations is very inflexible.

Employees internalize organizational values and norms and then let these values and norms guide their decisions and actions.

The principle that states that top managers should always construct a hierarchy with the fewest levels of authority necessary to efficiently and effectively use organizational resources is referred to as:

Discuss the four factors that are important determinants of organizational structure and describe how each of these factors can help to design an organizational structure for a new business of your choosing.

Organizational culture is shaped by the interaction of all the following factors EXCEPT:

When managers organize divisions according to the type of product that they produce,this is known as a market structure.

All of the following are important determinants of the type of organizational structure managers select EXCEPT:

technologies are characterized by task variety and __ task analyzability.

Organizational architecture is the combination of organizational structure,culture,control systems,and human resource management (HRM)systems that together determine how efficiently and effectively organizational resources are used.

At the Highway Department,Jim was assigned to a team to develop a new Route 70 river bridge.Jim reports to both the Engineering Manager and the Route 70 Project Manager.The Highway Department is utilizing:

Discuss the two factors that determine how complicated or nonroutine technology is.

Noticing that his technician was getting bored simply changing oil,Kevin assigned him the additional duty of fixing tires.This is an example of: