Multiple Choice
practice of building ties to customers based on a salesperson's attention and commitment to customer needs over time is referred to as __________.
A) order processing
B) order taking
C) customer value creation
D) relationship selling
E) partnership selling
Correct Answer:

Verified
Correct Answer:
Verified
Q75: Formulating the sales plan involves three tasks:
Q145: search for and qualification of potential customers
Q146: _ gives its outstanding salespeople some unconventional
Q148: _ contains specific goals assigned to a
Q149: final stage in the personal selling process
Q151: use of teams of sales,service,and technical personnel
Q152: <img src="https://d2lvgg3v3hfg70.cloudfront.net/TB2495/.jpg" alt=" Figure 20-3 -shown
Q153: Jason called the toll-free number to order
Q178: Which type of salesperson would routinely be
Q241: Which type of sales personnel concentrates on