Question 1

Professor Minztberg identified ten roles common to the work of all managers.They are divided into three groups: _________,___________,and ____________.

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Question 2

Describe the three steps to the managerial process of controlling.

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Question 3

Teams differ from other types of groups in that members are focused on a joint goal or product.

Accepted Answer

A) True 
 B)False

Question 4

What is the difference between triple bottom line and corporate social responsibility? Triple bottom line refers to the financial,social and environmental performance of an organization.CSR is concerned with the social and environmental dimensions of performance.Hard;Comprehension

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Question 5

________ managers lead a function that contributes directly to the products or services the organization creates.

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Question 6

Operational planning assumes the existence of:

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A) goals and objectives and specifies ways to achieve them. 
B) a mission statement of the organization and specifies ways to develop the goals and objectives for the strategies. 
C) a strategic plan. 
D) a tactical plan and specifies ways to achieve the goals.

Question 7

In the survey of organizational citizenship behavior,organizational compliance means:

Accepted Answer

A) Contributing to the reputation of an organization 
B) Cooperating with others to serve the interests of the whole 
C) Respecting organizational resources 
D) Going well beyond the required action

Question 8

Three different types of planning used in the function of management are:

Accepted Answer

A) strategic,tactical,and operational, 
B) strategic,organizational design,and job design. 
C) job design,job enrichment,and teamwork. 
D) strategic,organizational design,and operational.

Question 9

Triple bottom line refers to the measurement of business performance along __________,_____________ and ____________ dimensions.

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Question 10

________________ refers to social and environmental profit.

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The answer of ________________ refers to social and environmental profit....

Question 11

____________ are individuals and organizations who are actively involvedwith the organization,and whose interests may be positively or negatively affected as a result of what the organization does.

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Question 12

What are the principles of management? The principles of management are the activities which plan,organize and control the operations of the basic elements of people,materials,machines,methods,money and markets,providing direction and coordination,and giving leadership to human efforts,so as to achieve the sought objectives of the enterprise.Hard;Comprehension

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Question 13

Why do customers play a big role in economic profits? Profits accrue to firms because customers are willing to pay a certain price for a product or service,as opposed to a competitor's product or service of a higher or lower price.Medium;Application

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Question 14

What is the process of planning?

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The answer of What is the process of planning?...

Question 15

Organizational citizenship behaviors can be understood as:

Accepted Answer

A) individual behaviors that are beneficial to the organization and not recognized by the formal reward system. 
B) individual behaviors that are beneficial to the organization and are recognized by the formal reward system. 
C) group behaviors that are beneficial to the organization and are recognized by the formal reward system. 
D) group behaviors that are beneficial to the organization and are not recognized by the formal reward system.

Question 16

StarKist tuna adopted a CSR approach when it decided to purchase and sell exclusively dolphin-safe tuna.Why were consumers unwilling to pay higher process for StarKist's environmental product attributes? Since tuna were bought from commercial fisherman,this practice afforded the firm no protection from imitation by competitors.In terms of credibility,consumers did not perceive StarKist's efforts as sincere.Hard;Knowledge

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Question 17

A __________ leads a function that contributes directly to the products or services the organization creates.

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Question 18

The principles of management are drawn from a number of academic fields,principally the fields of:

Accepted Answer

A) leadership,management and communication. 
B) leadership,management and strategy. 
C) leadership,psychology,and management. 
D) management,psychology and strategy.

Question 19

The Body Shop adopted a CSR approach going to great lengths to ensure that its business is ecologically sustainable.Why has their approach been successful?

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Question 20

Traditionally,___________ was based on principles of division of labor and specialization.

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Exam 1: Introduction to Principles of Management

Professor Minztberg identified ten roles common to the work of all managers.They are divided into three groups: ___,_,and ________.