Question 1

One of the most effective strategies employers have in labour disputes is the ____________________,in which the employer refuses to allow workers to enter a plant or building to work.

Accepted Answer

The answer of One of the most effective strategies employers...

Question 2

A(n)____________________ is third party in labour negotiations who renders a binding decision.

Accepted Answer

The answer of A(n)____________________ is third party in labour negotiations...

Question 3

Recruitment is the attempt to find and attract qualified applicants in the external labour market.

Accepted Answer

A) True 
 B)False

Question 4

A ____________________ is a payment for reaching a specific goal.

Accepted Answer

The answer of A ____________________ is a payment for reaching...

Question 5

Job description refers to the specific location or office where a job is done.

Accepted Answer

A) True 
 B)False

Question 6

Leonetta Beauvoir recently was hired by the Home Depot to help recruit,select,and train new employees to work in its stores.BBeauvoir has a job in which of the following areas?

Accepted Answer

A)  functional production 
B)  human resource management 
C)  line management 
D)  operations management

Question 7

____________________ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job.

Accepted Answer

The answer of ____________________ is the process of determining which...

Question 8

In the union shop,a non-union member may be hired,but after a probationary period he or she must join the union or leave.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is a formal complaint by an employee or by the union that management has violated some part of the contract?

Accepted Answer

A)  a contract complaint 
B)  a grievance 
C)  union arbitration 
D)  formal mediation

Question 10

Dak Zincy is a safety officer for a petroleum company.At the end of every month,he receives a cheque for $3,810.Zincy is receiving which of the following?

Accepted Answer

A)  wage 
B)  salary 
C)  commission 
D)  profit-sharing rate

Question 11

A grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract.

Accepted Answer

A) True 
 B)False

Question 12

During a typical employee performance appraisal,the employee's supervisor evaluates the employee's work in terms of which of the following?

Accepted Answer

A)  diversity management synergy 
B)  economic forecasts 
C)  the opinions of organizational stakeholders 
D)  his or her contribution to the organization

Question 13

Management's refusal to let workers enter a plant or building to work is known as which of the following?

Accepted Answer

A)  a management strike 
B)  a lockout 
C)  a reverse strike 
D)  a boycott

Question 14

The skills,knowledge,and abilities a person must have to fill a job are spelled out in a job specification.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following is the length of an employee's continuous service with a firm?

Accepted Answer

A)  superincumbency 
B)  continuity 
C)  seniority 
D)  job prerogative

Question 16

From the union's perspective,what is the most secure type of working arrangement?

Accepted Answer

The answer of From the union's perspective,what is the most...

Question 17

A ____________________ is a formal complaint,by the employee or by the union,that management has violated some part of the contract.

Accepted Answer

The answer of A ____________________ is a formal complaint,by the...

Question 18

____________________ include insurance,pension plans,paid sick leave,childcare,and vacations.

Accepted Answer

The answer of ____________________ include insurance,pension plans,paid sick leave,childcare,and vacations....

Question 19

Mr.Smythe uses communication and persuasion as his tools to help unions and employers negotiate.Smythe can suggest compromises but cannot issue a binding decision.He is performing which of the following roles?

Accepted Answer

A)  arbitrator 
B)  mediator 
C)  conciliator 
D)  certifier

Question 20

What two documents do human resource planners use to find the right people for the right job?

Accepted Answer

The answer of What two documents do human resource planners...

Exam 10: Managing Human Resources and Labour Relations

One of the most effective strategies employers have in labour disputes is the ____________________,in which the employer refuses to allow workers to enter a plant or building to work.

A(n)____________________ is third party in labour negotiations who renders a binding decision.

Recruitment is the attempt to find and attract qualified applicants in the external labour market.

A ____________________ is a payment for reaching a specific goal.

Job description refers to the specific location or office where a job is done.

Leonetta Beauvoir recently was hired by the Home Depot to help recruit,select,and train new employees to work in its stores.BBeauvoir has a job in which of the following areas?

____________________ is the process of determining which persons in the applicant pool possess the qualifications necessary to be successful on the job.

In the union shop,a non-union member may be hired,but after a probationary period he or she must join the union or leave.

Which of the following is a formal complaint by an employee or by the union that management has violated some part of the contract?

Dak Zincy is a safety officer for a petroleum company.At the end of every month,he receives a cheque for $3,810.Zincy is receiving which of the following?

A grievance is a formal complaint by an employee that his or her supervisor has violated some part of the union-management contract.

During a typical employee performance appraisal,the employee's supervisor evaluates the employee's work in terms of which of the following?

Management's refusal to let workers enter a plant or building to work is known as which of the following?

The skills,knowledge,and abilities a person must have to fill a job are spelled out in a job specification.

Which of the following is the length of an employee's continuous service with a firm?

From the union's perspective,what is the most secure type of working arrangement?

A ____________________ is a formal complaint,by the employee or by the union,that management has violated some part of the contract.

____________________ include insurance,pension plans,paid sick leave,childcare,and vacations.

Mr.Smythe uses communication and persuasion as his tools to help unions and employers negotiate.Smythe can suggest compromises but cannot issue a binding decision.He is performing which of the following roles?

What two documents do human resource planners use to find the right people for the right job?