Multiple Choice
Which of the following is the correct sequence describing the evolution of operations management?
A) Efficiency, customization, quality, service, sustainability, and time-based competition
B) Quality, efficiency, time-based competition, sustainability, customization, and service
C) Efficiency, quality, customization, time-based competition, service, and sustainability
D) Quality, service, customization, time-based competition, efficiency, and sustainability
Correct Answer:
Verified
Correct Answer:
Verified
Q13: In relating operations management and the customer
Q14: A network of processes that creates value
Q15: Every job entails some aspect of operations
Q16: Taking a customer's order at a quick
Q17: A service encounter is any interaction between
Q19: All of the following are perspectives of
Q20: The three issues that are at the
Q21: Which of the following jobs requires the
Q22: Which of the following is NOT one
Q23: Which one of the following statements is