Question 1

Two of the GLOBE research dimensions of cultural values are power distance and humane orientation.

Accepted Answer

A) True 
 B)False  True

Question 2

The desire for a comfortable and prosperous life is a ________ value,while being ambitious,hardworking,and aspiring are ________ values.

Accepted Answer

A)  relative;absolute
B)  instrumental;ethical
C)  terminal;instrumental
D)  absolute;moral
E)  absolute;relative C

Question 3

Studies have shown that when individual employee values align with organizational values,

Accepted Answer

A)  there are more positive work attitudes,lower turnover,and greater productivity.
B)  there is an overall improvement in attitude,but other improvements are hard to measure.
C)  there is a change in attitudes,but there is no difference in turnover.
D)  there is a change in attitudes,but there is no improvement in productivity.
E)  there is a change in attitudes over the long-term of the company,but not in the short term. A

Question 4

________ are desirable end states of existence,while ________ refer to preferable ways of behaving.

Accepted Answer

A)  Terminal values;instrumental values
B)  Ethical values;instrumental values
C)  Magnificent values;instrumental values
D)  Instrumental values;terminal values
E)  Humane values;ethical values

Question 5

Compare and contrast some of the values of the Asian,Aboriginal,francophone,and anglophone cultures.For each culture,explain at least one way in which their values may impact management practices and strategies.

Accepted Answer

The answer of Compare and contrast some of the values...

Question 6

Entrepreneurial activity among Canada's Aboriginal peoples has been growing,as has the number of partnerships and alliances between Aboriginal and non-Aboriginal businesses.

Accepted Answer

A) True 
 B)False

Question 7

SCENARIO 3-1
Employees at Pony Express are dissatisfied with working conditions,salary,and the general attitude of management.Mark,Susan,and Toni are good friends who work at Pony Express,yet each seems to be reacting differently to the problems at work.Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so.Susan has composed a list of concerns along with her suggestion for improving conditions.Toni has decided that she'll just get a new job and get away from the problem.

-Referring to SCENARIO 3-1,Mark is dealing with his dissatisfaction through

Accepted Answer

A)  organizational citizenship behaviour.
B)  humane orientation.
C)  loyalty.
D)  affective commitment.
E)  voice.

Question 8

Henry is dissatisfied with his job but believes his supervisor is a good man who will do the right thing.Henry has decided that if he just waits,conditions will improve.Henry's approach to this problem is termed

Accepted Answer

A)  exit.
B)  voice.
C)  loyalty.
D)  neglect.
E)  agreeableness.

Question 9

Jaime is considered by her employees to be an honest,responsible,and capable boss.These characteristics are known as

Accepted Answer

A)  cultural values.
B)  terminal values.
C)  instrumental values.
D)  ethical values.
E)  moral standards.

Question 10

Values are

Accepted Answer

A)  flexible and adaptable.
B)  synonymous with attitudes.
C)  consistent among occupational groups.
D)  relatively stable and enduring.
E)  based solely on perception.

Question 11

Dignity of human life,autonomy,loyalty,and fairness are four of the magnificent seven moral principles that Kent Hodgson identified as necessary when making decisions about behaviour.

Accepted Answer

A) True 
 B)False

Question 12

An individual's involvement with,satisfaction with,and enthusiasm for the work he or she does is the concept of

Accepted Answer

A)  normative commitment.
B)  loyalty.
C)  psychological empowerment.
D)  employee engagement.
E)  humane orientation.

Question 13

Describe in detail the dominant values of each of the main age groups who make up the Canadian workforce,and explain how generational differences impact the workplace.Provide examples to support your response.

Accepted Answer

The answer of Describe in detail the dominant values of...

Question 14

The GLOBE framework of national culture includes the following dimension:

Accepted Answer

A)  self-actualization.
B)  loyalty.
C)  honesty.
D)  humane orientation.
E)  dignity.

Question 15

Kelly is passionate about her work and feels a deep connection with the company that she works for.This illustrates

Accepted Answer

A)  employee engagement.
B)  normative engagement.
C)  continuance engagement.
D)  collectivism.
E)  power distance.

Question 16

Values generally influence attitudes and behaviour.

Accepted Answer

A) True 
 B)False

Question 17

A recent study concluded that companies that had higher levels of customer satisfaction showed higher levels of

Accepted Answer

A)  continuance commitment.
B)  power distance.
C)  broad-minded values.
D)  employee engagement.
E)  equality in the workplace.

Question 18

Voice is an active and constructive response to dissatisfaction.

Accepted Answer

A) True 
 B)False

Question 19

According to Hofstede's research,societies that score low on _____________ are risk takers.

Accepted Answer

A)  long-term orientation
B)  masculinity
C)  uncertainty avoidance
D)  restraint
E)  power distance

Question 20

Compared with francophone business people,Canadian anglophone business people have been found to

Accepted Answer

A)  be more aggressive.
B)  be more focused on interpersonal aspects of work.
C)  consider self-serving behaviour acceptable.
D)  value affiliation in the workplace.
E)  be more achievement oriented.

Exam 3: Values, attitudes, and Their Effects in the Workplace

Two of the GLOBE research dimensions of cultural values are power distance and humane orientation.

The desire for a comfortable and prosperous life is a value,while being ambitious,hardworking,and aspiring are values.

Studies have shown that when individual employee values align with organizational values,

are desirable end states of existence,while refer to preferable ways of behaving.

Compare and contrast some of the values of the Asian,Aboriginal,francophone,and anglophone cultures.For each culture,explain at least one way in which their values may impact management practices and strategies.

Entrepreneurial activity among Canada's Aboriginal peoples has been growing,as has the number of partnerships and alliances between Aboriginal and non-Aboriginal businesses.

Henry is dissatisfied with his job but believes his supervisor is a good man who will do the right thing.Henry has decided that if he just waits,conditions will improve.Henry's approach to this problem is termed

Jaime is considered by her employees to be an honest,responsible,and capable boss.These characteristics are known as

Values are

Dignity of human life,autonomy,loyalty,and fairness are four of the magnificent seven moral principles that Kent Hodgson identified as necessary when making decisions about behaviour.

An individual's involvement with,satisfaction with,and enthusiasm for the work he or she does is the concept of

Describe in detail the dominant values of each of the main age groups who make up the Canadian workforce,and explain how generational differences impact the workplace.Provide examples to support your response.

The GLOBE framework of national culture includes the following dimension:

Kelly is passionate about her work and feels a deep connection with the company that she works for.This illustrates

Values generally influence attitudes and behaviour.

A recent study concluded that companies that had higher levels of customer satisfaction showed higher levels of

Voice is an active and constructive response to dissatisfaction.

According to Hofstede's research,societies that score low on _____________ are risk takers.

Compared with francophone business people,Canadian anglophone business people have been found to