Question 1

According to the text,what is a quality circle?

Accepted Answer

A)  Workers who observe and correct defects. 
B)  Group sessions used to motivate employees. 
C)  Supervisors who go around checking quality. 
D)  A focus group hired to evaluate product quality.

Question 2

The president of the company made many rules and regulations.However,she always requested feedback from her employees to ensure that the rules and regulations were effective and not hindering productivity.What kind of leadership style did this president follow?

Accepted Answer

A)  authoritarian 
B)  democratic 
C)  laissez-faire 
D)  effective

Question 3

Explain fully how structures of authority tend to render people obedient.

Accepted Answer

The answer of Explain fully how structures of authority tend...

Question 4

What major global trend has overtaken business organizations over the past 40 years?

Accepted Answer

A)  Corporate and management environments have become more laissez-faire. 
B)  U.S.and Japanese corporate management styles have diverged. 
C)  Corporate and management environments have become more authoritarian. 
D)  U.S.and Japanese corporate management styles have converged.

Question 5

Many of the secondary groups we belong to are a paradox in the sense that we are close to some members yet distant from most others.Which statement best identifies how people foster their shared sense of group belonging?

Accepted Answer

A)  Group belonging is an illusion. 
B)  Group belonging is delusional. 
C)  Group belonging is imagined. 
D)  Group belonging is created.

Question 6

When is groupthink most likely to occur?

Accepted Answer

A)  when group members desire control 
B)  when group members desire harmony 
C)  when group members desire power 
D)  when group members desire freedom

Question 7

Which statement does NOT accurately describe group conformity?

Accepted Answer

A)  Low-status members of a group are more likely to disagree than the high-status members in the group. 
B)  When group cohesiveness increases,the likelihood of conformity increases. 
C)  One group member who vocally disagrees will increase the possibility of other group members disagreeing. 
D)  People who live in individualistic societies tend to be less conforming than people living in collectivist societies.

Question 8

One analyst of the 2008 global financial meltdown claimed that the large investment companies had a criminogenic work environment-only a few employees were whistleblowers.How were whistleblowers able to take action?

Accepted Answer

A)  They did not adopt organizational norms. 
B)  They possessed a guilty conscience. 
C)  They did not want to go to jail. 
D)  They possessed good character.

Question 9

Explain the notion of six degrees of separation.

Accepted Answer

The answer of Explain the notion of six degrees of...

Question 10

A man in a wheelchair is waiting at a subway station with several other people,when he gets swarmed by a group of unruly teens-they poke fun at him and race him up and down the station platform in his chair.Why do the witnesses do nothing?

Accepted Answer

A)  The more bystanders there are,the less responsibility each person feels to intervene. 
B)  People might have assumed the victim was acquainted with his assailants. 
C)  People do not like to interfere in other people's business. 
D)  Everyone is too frightened to intervene;they all fear for their own safety.

Question 11

How do triads differ from dyads?

Accepted Answer

A)  Triads divide responsibilities more equally. 
B)  In triads,the potential for conflict increases. 
C)  In triads,relations are more intimate. 
D)  Triads share resources more equally.

Question 12

You are an auto worker in an assembly plant,working on a line with a small team of other workers.In addition to doing their own jobs,all team members are also responsible for checking the quality of the work being performed.What is the term given to this style of worker authority?

Accepted Answer

A)  quality guarantee 
B)  quality circle 
C)  quality effort 
D)  quality plan

Question 13

Which statement best reflects Max Weber's perspective of bureaucracies?

Accepted Answer

A)  They are the least efficient secondary group. 
B)  They are the most efficient secondary group. 
C)  They are a force destructive to social solidarity. 
D)  They contribute to social solidarity.

Question 14

Discuss the three types of leadership outlined in the text.

Accepted Answer

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Question 15

In bureaucracies,bigger is not always better.Which statement helps to explain why?

Accepted Answer

A)  Too many people needing supervision means sometimes people are unproductive. 
B)  The infrastructure of a large organization goes to maintaining itself,not to production. 
C)  The possibility arises to form more dyadic relationships and cliques. 
D)  Sometimes the dollars spent on the organization greatly outweigh the profits.

Question 16

Donna worked in a large factory sewing collars on blouses day after day.In order to decrease the monotony,she treated it as a game-trying to exceed her output from the previous day.A co-worker took her aside and told her to stop,or management would increase everyone's quota.What does this action demonstrate?

Accepted Answer

A)  positive relationship between output and ability 
B)  work slacker syndrome 
C)  laissez-faire leadership 
D)  social networks affect productivity

Question 17

On her first day at the company,Tara was introduced to the president,three vice-presidents,five directors,and 10 managers.The line of authority was clearly explained to her so that she would take any of her issues to a manager,who would report to a director,and so forth up the chain.According to the text,what kind of organizational structure was used by the company?

Accepted Answer

A)  presidential system 
B)  authoritative proprietorship 
C)  efficiency structure 
D)  bureaucracy

Question 18

What did Solomon Asch's study require subjects to make judgments about?

Accepted Answer

A)  length of lines 
B)  right and wrong answers 
C)  degrees of connectedness 
D)  levels of solidarity

Question 19

According to the text,we live in a small world.What is behind this assertion?

Accepted Answer

A)  rapid transit,such as jet airliners 
B)  mobile communication 
C)  social networks connect us 
D)  the effects of globalization

Question 20

In the early 1970s,social psychologist Stanley Milgram conducted an experiment.He told participants it was a study of the effect of punishment on learning.What was Milgram actually researching?

Accepted Answer

A)  the abuse of power in the learning process 
B)  the willingness of participants to disregard their personal conscience and follow the instructions given by an authoritative figure 
C)  the ability of participants to learn more when there is no fear of punishment 
D)  the willingness of participants to be socialized into a whistle-blowing mindset

Exam 21: Networks, Groups, and Bureaucracies