Question 1

What does the text call a group composed of people whom an individual uses in order to evaluate his or her situation or conduct?

Accepted Answer

A)  primary group 
B)  work group 
C)  formal organization 
D)  reference group

Question 2

A president of a large corporation sends out an email to initiate some corporate cultural change,but after six months is frustrated with the lack of results.Why might this be the case?

Accepted Answer

A)  The president should know that email is not effective communication. 
B)  Information in the hierarchy gets blocked or changed. 
C)  It takes that long for email memos to circulate in the organization. 
D)  The vice-president may have sent out a similar message.

Question 3

Which statement explains the ability of humans to perpetrate atrocities against their own kind?

Accepted Answer

A)  We are biologically predisposed to violence. 
B)  It is in the nature of bureaucracies. 
C)  Group hatred is an empirical and historical fact. 
D)  Humans are by nature animals.

Question 4

During World War II,German in-group boundaries included defining out-group membership as any person who had a Jewish grandparent.What effect did this have on German society?

Accepted Answer

A)  It was unnecessary,as the German/Jewish boundary was already well defined. 
B)  It created a strong boundary that cut deeply into the fabric of German society. 
C)  It solved a big problem that had been challenging German census takers. 
D)  It deeply unified people of faith and conscience against the German government.

Question 5

What strategy have researchers found to be effective at breaking down in-group/out-group barriers?

Accepted Answer

A)  controlled conflict between groups until an intervention can occur 
B)  small-group counselling addressing group differences 
C)  educational classes highlighting the arbitrariness of group distinctions 
D)  face-to-face contact when solving a challenge facing both groups

Question 6

In a crisis situation,what is the most effective leadership style?

Accepted Answer

A)  authoritarian 
B)  democratic 
C)  laissez-faire 
D)  traditional

Question 7

Who conducted experiments on conformity using perception of line lengths and group judgments?

Accepted Answer

A)  George Herbert Mead 
B)  Stanley Milgram 
C)  Ferdinand Tönnies 
D)  Solomon Asch

Question 8

Outline a comprehensive strategy for getting a job.Use insights gained from the text.

Accepted Answer

The answer of Outline a comprehensive strategy for getting a...

Question 9

What term describes a group that establishes boundaries to separate itself from others?

Accepted Answer

A)  primary group 
B)  out-group 
C)  in-group 
D)  network

Question 10

Susannah and her two sons,Richard and Paul,form what type of a social relationship?

Accepted Answer

A)  dyad 
B)  triad 
C)  quadrad 
D)  myad

Question 11

Nobody spoke up when the authorities asked who in the company the leader of the scam was.The media report commented on how all of the employees stood by the company,despite the fact that laws had been broken.According to the text,which reason would NOT have played a role in building the loyalty of this staff?

Accepted Answer

A)  strong sense of solidarity among the staff 
B)  strong pride in their work 
C)  strong authority structure 
D)  well-oiled bureaucratic machine

Question 12

The paper announced the upcoming meeting of parents looking to adopt children from overseas.Which of the following is this a meeting for?

Accepted Answer

A)  social category 
B)  social group 
C)  social organization 
D)  social network

Question 13

Every year Canada's Auditor General files a report to parliament describing the waste of millions of dollars in government bureaucracies.Each report is almost a photocopy of the previous year's report.Which aspect of bureaucracy is captured by this waste?

Accepted Answer

A)  bureaucratic inertia 
B)  corporate steadfastness 
C)  organizational waste 
D)  sticking bureaucracy

Question 14

Discuss the advantages and disadvantages of a bureaucracy.Incorporate examples from the text and your own personal experiences.

Accepted Answer

The answer of Discuss the advantages and disadvantages of a...

Question 15

On the final exam,William was asked to define groupthink.Which of the following would he write?

Accepted Answer

A)  Groupthink is when an attitude becomes stronger in group presence. 
B)  Groupthink is the tendency to do less when working in a group. 
C)  Groupthink is agreeing with group members because you feel pressure to conform. 
D)  Groupthink is the loss of identity due to being in a group situation.

Question 16

What did Solomon Asch most famously research?

Accepted Answer

A)  conformity 
B)  obedience 
C)  bureaucracies 
D)  bystander apathy

Question 17

In bureaucracies,information may be lost,blocked,or distorted as it moves up the hierarchy.

Accepted Answer

A) True 
 B)False

Question 18

According to Ferdinand Tönnies,what does a society consist of?

Accepted Answer

A)  relationships connected by self-interest 
B)  intimate and emotionally intense ties 
C)  a community of extended families 
D)  rural local and small villages

Question 19

Based on the Robber's Cave Study (Sherif,Harvey,White,Hood,and Sherif,1988 [1961])-develop a way of deconstructing barriers between Muslim and Jewish children from the war-torn Middle East.

Accepted Answer

The answer of Based on the Robber's Cave Study (Sherif,Harvey,White,Hood,and...

Question 20

Which of the following is NOT a characteristic of bureaucracy?

Accepted Answer

A)  impersonality 
B)  written rules,communications,and records 
C)  primary group 
D)  division of labour

Exam 21: Networks, Groups, and Bureaucracies