Question 1

Which of the following behaviors is not classified as a type of disruptive behavior in groups?

Accepted Answer

A) attacker. 
B) obstructionist. 
C) egoist. 
D) gatekeeper. 
E) support seeker.

Question 2

The theory of hyperpersonal communication in virtual teams indicates that some members

Accepted Answer

A) ask more personal questions of other group members. 
B) ask less personal questions of other group members. 
C) are less confident in mediated settings than in face-to-face settings. 
D) are more confident in mediated settings than face-to-face meetings. 
E) ask less pertinent questions.

Question 3

Group social maintenance roles affect a group's ability to achieve its common goal by focusing on behaviors that help get the job done..

Accepted Answer

A) True 
 B)False

Question 4

Members with high levels of communication apprehension are more likely to initiate discussions..

Accepted Answer

A) True 
 B)False

Question 5

"As the only person here to have ever won the company's prestigious top achievement award,I know what we should do.This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

Accepted Answer

A) Obstructionist 
B) Attacker 
C) Egoist 
D) Support Seeker 
E) Dominator

Question 6

An obstructionist prevents others from participating by monopolizing discussions in a way that inhibits effective collaboration and decision making..

Accepted Answer

A) True 
 B)False

Question 7

R.Meredith Belbin's Team-Role Theory differs from the various task and maintenance roles described in the text.Belbin's roles

Accepted Answer

A) apply to most groups regardless of their goal. 
B) focus on how members interact with one another in a variety of roles. 
C) recognize that group members seek out and perform roles that are most natural to them. 
D) apply to most groups regardless of their context. 
E) include a gatekeeper and harmonizer.

Question 8

One group member can function effectively in several different roles at the same time..

Accepted Answer

A) True 
 B)False

Question 9

Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxiety about communicating by using all of the following strategies EXCEPT

Accepted Answer

A) openly discuss a member's apprehension with the entire group. 
B) provide supportive and constructive feedback. 
C) actively encourage and include anxious members in group discussions. 
D) stop talking. 
E) ask questions that the apprehensive members know how to answer.

Question 10

If Julie confides in and tries to become very close with every group member,she may be exhibiting behavior characteristic of an overpersonal member..

Accepted Answer

A) True 
 B)False

Question 11

You can help satisfy a member's control need by giving that person responsibility for and leadership of a special project or a highly visible and important subcommittee..

Accepted Answer

A) True 
 B)False

Question 12

"That's great and worth all the time we've spent trying to resolve the problem.Just let me know how I can help make it happen." This statement would most likely be made by a group member functioning in which of Belbin's team roles?

Accepted Answer

A) Teamworker 
B) Shaper 
C) Resource Investigator 
D) Specialist 
E) Innovator

Question 13

According to Schutz's FIRO Theory,a group member who feels accepted by the group is an

Accepted Answer

A) ideal social member. 
B) undersocial member. 
C) ideal personal member. 
D) overpersonal member. 
E) underpersonal member.

Question 14

Communication apprehension occurs only in a public speaking situations and group meetings..

Accepted Answer

A) True 
 B)False

Question 15

A member who seeks attention or tries to impress other members may have a strong inclusion need..

Accepted Answer

A) True 
 B)False

Question 16

Affection needs reflect one's desire express and receive warmth to and from others..

Accepted Answer

A) True 
 B)False

Question 17

Which of the following strategies and skills are effective when you need to and should say "no" to someone?

Accepted Answer

A) Use assertive words but passive nonverbal communication. 
B) Don't say "yes" or "no" until you hear and understand a specific request 
C) Ask permission to say "no," such as "Will you be upset if I don't do this?" 
D) Anticipate the person's request before you hear the question,so you can stop him or her from asking. 
E) Avoid saying "no" if the other person won't like your answer.

Question 18

Tracy wants to fit in and be appreciated by other members of his group.Which of Schutz's Interpersonal Needs is she exhibiting?

Accepted Answer

A) Inclusion 
B) Control 
C) Affection 
D) Belonging 
E) Support

Question 19

Communication apprehension has significant effects on the amount of talk,the content of communication,and the resulting perceptions of other group members..

Accepted Answer

A) True 
 B)False

Question 20

Aggressive communicators ask and answer questions without fear or hostility and stand up for their beliefs even when others disagree..

Accepted Answer

A) True 
 B)False

Exam 6: Verbal and Nonverbal Communication in Groups

Which of the following behaviors is not classified as a type of disruptive behavior in groups?

The theory of hyperpersonal communication in virtual teams indicates that some members

Group social maintenance roles affect a group's ability to achieve its common goal by focusing on behaviors that help get the job done..

Members with high levels of communication apprehension are more likely to initiate discussions..

"As the only person here to have ever won the company's prestigious top achievement award,I know what we should do.This statement would most likely be made by a group member functioning in which of the following disruptive behaviors?

An obstructionist prevents others from participating by monopolizing discussions in a way that inhibits effective collaboration and decision making..

R.Meredith Belbin's Team-Role Theory differs from the various task and maintenance roles described in the text.Belbin's roles

One group member can function effectively in several different roles at the same time..

Group members with low levels of communication apprehension can help members with high apprehension reduce their level of fear and anxiety about communicating by using all of the following strategies EXCEPT

If Julie confides in and tries to become very close with every group member,she may be exhibiting behavior characteristic of an overpersonal member..

You can help satisfy a member's control need by giving that person responsibility for and leadership of a special project or a highly visible and important subcommittee..

"That's great and worth all the time we've spent trying to resolve the problem.Just let me know how I can help make it happen." This statement would most likely be made by a group member functioning in which of Belbin's team roles?

According to Schutz's FIRO Theory,a group member who feels accepted by the group is an

Communication apprehension occurs only in a public speaking situations and group meetings..

A member who seeks attention or tries to impress other members may have a strong inclusion need..

Affection needs reflect one's desire express and receive warmth to and from others..

Which of the following strategies and skills are effective when you need to and should say "no" to someone?

Tracy wants to fit in and be appreciated by other members of his group.Which of Schutz's Interpersonal Needs is she exhibiting?

Communication apprehension has significant effects on the amount of talk,the content of communication,and the resulting perceptions of other group members..

Aggressive communicators ask and answer questions without fear or hostility and stand up for their beliefs even when others disagree..