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    Exam 18: Customer Relationship Management CRM
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    Suppose a Firm Builds Long-Term Relationships with Clients by Focusing
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Suppose a Firm Builds Long-Term Relationships with Clients by Focusing

Question 22

Question 22

Multiple Choice

Suppose a firm builds long-term relationships with clients by focusing on what satisfies and retains valuable clients.Which of the following BEST describes the firm?


A) market-oriented
B) supply-based
C) customer-centric
D) sales-oriented

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