Question 1

Some members,when they believe that they are at risk of exclusion from their group,seek to improve their inclusionary status by engaging in unethical behaviors that benefit the group.

Accepted Answer

A) True 
 B)False  True

Question 2

When a team member modifies their behavior to coordinate or synchronize with another team member's behavior,this is called:

Accepted Answer

A)  vicarious affect.
B)  emotional contagion.
C)  behavioral entrainment.
D)  shared emotion. C

Question 3

Which of the following is the best example of social embeddedness?

Accepted Answer

A)  A Vice President of a restaurant chain knows the owner of a brewery from their time in college.They team up and open a restaurant featuring artisanal beers.
B)  The manager of operations is introduced to a new employee who went to a highly regarded business school.
C)  A business owner signs a contract with a new supplier.
D)  Employees within an established team work with a new team member for several weeks. A

Question 4

A team member who has a strong sense of group identity would behave in which of the following ways?

Accepted Answer

A)  The team member openly judges their own group to have lower status than other groups within the company.
B)  The team member emotionally distances themselves from their group.
C)  The team member feels particularly stressed when their attitudes differ from those of their group members and they avoid attempting to change the behavior of the group.
D)  The team member shows emotions of confidence,shares their opinions,thinks independently from their group,and pushes the team to change their behavior and beliefs.

Question 5

Leaders who are the most likely to be effective at transformational leadership are those who:

Accepted Answer

A)  can accurately recognize diverse emotions.
B)  exude negative emotions.
C)  control their emotions.
D)  are passive and let their team make decisions.

Question 6

Members of a team go through a process called role transition as members of a group.This process involves several phases and transitions.The typical ordering of these phases are:

Accepted Answer

A)  socialization,investigation,resocialization,maintenance,and remembrance.
B)  investigation,socialization,maintenance,resocialization,and remembrance.
C)  investigation,socialization,remembrance,resocialization,and maintenance.
D)  maintenance,socialization,resocialization,investigation,and remembrance.

Question 7

Why is emotional intelligence in teams important?

Accepted Answer

A)  Team members with high emotional intelligence are more likely to take up the slack for under-performing team members.
B)  It is positively linked to team aggression.
C)  Employees with higher emotional intelligence are more effective team members,and have higher job performance.
D)  Team members with high emotional intelligence seek confrontational solutions when faced with conflict.

Question 8

Of the following,which is the best example of the concept of retroactive pessimism?

Accepted Answer

A)  The Acme Corporation attributes their team successes to excellent teamwork,while team failures are attributed to external,uncontrollable factors.
B)  The Arrow Company has failed on several occasions to secure lucrative contracts from a national retailer.Arrow's competitor received those contracts instead.The team at The Arrow Company has become increasingly pessimistic about their chances for future contract acquisition after every loss.
C)  The Bellewood Company team has a strong sense that they can perform successfully,and set more challenging goals for themselves.
D)  The Blue Star Company is pessimistic about their business outlook for the coming year.

Question 9

Team members bring their individual-level emotional experiences,such as their chronic moods,emotions,and emotional intelligence,to team interactions.The group's affective state that arises from a combination of these components is called group emotion.Of the following reasons,what is the best reason why group emotion serves such an important role in teams?

Accepted Answer

A)  Emotions that are felt and displayed within the group coordinate the group's behaviors and foster group bonds.
B)  It defines the group's base pay.
C)  It establishes a measuring point for team financial performance.
D)  It defines the diversity of the team.

Question 10

Group cohesion refers to the attraction that group members have to their group and its members.All of the following statements are true about group cohesion EXCEPT:

Accepted Answer

A)  members of cohesive teams sit closer together,and show signs of coordinated patterns of behavior.
B)  members of cohesive teams are more likely to participate in team activities and stay on the team.
C)  members of cohesive teams have more old-timers as members than members of non-cohesive teams.
D)  members of cohesive teams are more productive than members of non-cohesive teams.

Question 11

Groups with a weak sense of collective efficacy will:

Accepted Answer

A)  set less challenging goals for themselves.
B)  set more challenging goals for themselves.
C)  persist in the face of difficulty.
D)  be more likely to succeed.

Question 12

If a group believes they can be successful,and takes on a "we can" attitude,this represents:

Accepted Answer

A)  identity fusion.
B)  group potency.
C)  group superiority complex.
D)  group-serving judgments.

Question 13

As a newcomer to a group,what is one of the best behaviors to show in order to reduce old-timer resistance and increase acceptance?

Accepted Answer

A)  The newcomer criticizes their workplace.
B)  The newcomer distances themselves from their previous group.
C)  The newcomer is a temporary employee for the group.
D)  The newcomer shows emotions of confidence,shares their opinions,is independent,and pushes the team to do things in different ways.

Question 14

Among the characteristics of "ideal members" of teams and relationships the trait of ________ is the most important attribute for all interdependent relationships.

Accepted Answer

A)  stubbornness
B)  amicability
C)  trustworthiness
D)  persistence

Question 15

Trust and respect are both important for teams,but they are not the same thing.Trust is the level of esteem a person has for another,whereas respect is the willingness of a person to rely on another person in the absence of monitoring.

Accepted Answer

A) True 
 B)False

Question 16

The average lifespan of a team is approximately:

Accepted Answer

A)  6 months.
B)  12 months.
C)  24 months.
D)  36 months.

Question 17

People trust others with dilating pupils and withhold trust from others with constricting pupils; moreover,peoples' own pupils mimic changes in their partners' pupils.

Accepted Answer

A) True 
 B)False

Question 18

During the commitment phase of the group socialization process,the key factor that affects commitment,both for the individual and for the team,is the:

Accepted Answer

A)  high costs of including and joining.
B)  high rewards of joining and including.
C)  alternatives that are available to the individual and the team.
D)  sense of trust and respect shared between the two parties.

Question 19

Men and women differ in terms of their attachment style,with women's attachments being primarily collective and men's attachments being strongly relational.

Accepted Answer

A) True 
 B)False

Question 20

Shared negative feelings in a group can positively influence task performance when they stem from ________.However,shared negative feelings can hinder performance in a group when they stem from ________.

Accepted Answer

A)  perceptual distance; job involvement
B)  social category diversity; informational diversity
C)  team structure; process shifts
D)  a source outside of the team; a source inside the team

Exam 4: Team Cohesion and Trust

Some members,when they believe that they are at risk of exclusion from their group,seek to improve their inclusionary status by engaging in unethical behaviors that benefit the group.

When a team member modifies their behavior to coordinate or synchronize with another team member's behavior,this is called:

Which of the following is the best example of social embeddedness?

A team member who has a strong sense of group identity would behave in which of the following ways?

Leaders who are the most likely to be effective at transformational leadership are those who:

Members of a team go through a process called role transition as members of a group.This process involves several phases and transitions.The typical ordering of these phases are:

Why is emotional intelligence in teams important?

Of the following,which is the best example of the concept of retroactive pessimism?

Group cohesion refers to the attraction that group members have to their group and its members.All of the following statements are true about group cohesion EXCEPT:

Groups with a weak sense of collective efficacy will:

If a group believes they can be successful,and takes on a "we can" attitude,this represents:

As a newcomer to a group,what is one of the best behaviors to show in order to reduce old-timer resistance and increase acceptance?

Among the characteristics of "ideal members" of teams and relationships the trait of ________ is the most important attribute for all interdependent relationships.

Trust and respect are both important for teams,but they are not the same thing.Trust is the level of esteem a person has for another,whereas respect is the willingness of a person to rely on another person in the absence of monitoring.

The average lifespan of a team is approximately:

People trust others with dilating pupils and withhold trust from others with constricting pupils; moreover,peoples' own pupils mimic changes in their partners' pupils.

During the commitment phase of the group socialization process,the key factor that affects commitment,both for the individual and for the team,is the:

Men and women differ in terms of their attachment style,with women's attachments being primarily collective and men's attachments being strongly relational.

Shared negative feelings in a group can positively influence task performance when they stem from .However,shared negative feelings can hinder performance in a group when they stem from .