Question 1

Whether a deliberate choice by a leader,or ostracized by the organization,________ are sequestered from the rest of the company,often for security or intellectual reasons.

Accepted Answer

A)  surveying teams (example-a company that takes customer votes on which products to be offered at retail) 
B)  broadcasting teams (example-an internal affairs department) 
C)  x-teams - (example-two market competitors teaming up to achieve a shared goal) 
D)  informing teams - (example-the scientific team that developed the atomic bomb)  D

Question 2

What is a common operational characteristic of probing teams?

Accepted Answer

A)  They concentrate on their internal processes,and simply inform others of what they are doing.
B)  They have little outside contact,and make decisions about how to serve its customers from within.
C)  They are tasked with letting others outside the team know what they are doing after they have made decisions.
D)  They actively tailor their communications to suit the needs,interests,and objectives of the organization. D

Question 3

A situational example of a multi-team system is:

Accepted Answer

A)  two teams interface directly and interdependently toward the accomplishment of shared goals.Although the teams pursue different proximal goals,they share at least one common goal.
B)  a diverse network that crosses organizational boundaries and functional areas to achieve a common goal.
C)  a team that is sequestered from the larger corporate environment to accomplish a security-sensitive goal.
D)  a team that concentrates on their internal processes,and informs others in a public way of their goal progress. A

Question 4

________ teams concentrate on their internal processes and simply inform others what they are doing.They often have little outside contact,instead this type of team makes decision about how to serve its customers from within and lets others outside the team know what they are doing after they have already made decisions.

Accepted Answer

A)  Probing teams
B)  Informing teams
C)  X-Teams
D)  Parading teams

Question 5

According to the "mere contact" strategy; based on the principle that greater contact among members of different groups increases cooperation between members; for contact to be effective and reduce prejudices,all of the following need to be in place EXCEPT:

Accepted Answer

A)  social and institutional support.
B)  acquaintance potential.
C)  equal status.
D)  within group friendships.

Question 6

There are four types of integration structures for integrating multiple teams: management teams,representative integrating teams,individual integrating roles,and improvement teams.Which of these team structures forges strategy and direction for multiple teams in a business unit and makes the strategic resource trade-offs among teams?

Accepted Answer

A)  management teams
B)  representative integrating teams
C)  individual integrating roles
D)  improvement teams

Question 7

________ occurs when a team tends to empathize less with out-group members versus their in-group members and to feel pleasure when seeing out-group members dealing with painful situations.

Accepted Answer

A)  Homophily
B)  Collective narcissism
C)  Intergroup empathy bias
D)  Failed memory

Question 8

In a diverse team,a "faultline" refers to cases in which:

Accepted Answer

A)  a team tends to find fault or blame in the other team members rather than their own behavior.
B)  group members fall into two distinct,non-overlapping subgroups usually based on demographic characteristics (such as male vice-presidents and female clerical workers) .
C)  group members make more extreme judgments of demographically dissimilar group members than is actually warranted.
D)  a homogenous group does not allow a diverse member to join the group.

Question 9

Teams that are underbounded have ________; in contrast,teams that are overbounded have ________.

Accepted Answer

A)  leaders that are present; leaders that are absent
B)  leaders that are absent; leaders that are present
C)  many external ties,but cannot bring its members together; high loyalty but an inability to integrate with others
D)  high internal loyalty,but cannot integrate with others outside the team; many external ties,but cannot bring its members together

Question 10

Members of teams that highly identify with their group,but are part of disadvantaged groups,want to talk about commonalities between groups,whereas highly identified members of advantaged groups generally prefer to talk about power.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT a characteristic of organizational founding teams?

Accepted Answer

A)  They influence organizational development.
B)  They create new organizational communities and populations.
C)  They are sequestered from the general organizational environment.
D)  When they disband,they can create a large amount of employment volatility.

Question 12

A team that has a large representational gap has:

Accepted Answer

A)  success in enticing other team members to adopt their position.
B)  a majority of members who privately agree with the minority.
C)  disagreements about how to approach a task and who should do what.
D)  inconsistent views and mental models about the definitions of the team's problem or task.

Question 13

The negative relationship between group faultlines and performance can be reversed or minimized when groups in the organization are aligned with respect to their:

Accepted Answer

A)  institutional backing.
B)  geographic location.
C)  results orientation.
D)  diversity.

Question 14

In regard to post-merger behavior,people who belong to high-status premerger groups are ________ to identify with the new group,and ________ to show bias against their post-merger group.

Accepted Answer

A)  less likely; more likely
B)  more likely; less likely
C)  less likely; less likely
D)  more likely; more likely

Question 15

Most people underestimate their status in groups and team members who seek to enhance their status within the group are rewarded because they bring energy to the group's process and as a consequence,are well-liked by the group.

Accepted Answer

A) True 
 B)False

Question 16

Consider a situation in which you are a member of a team that has little organizational support within your company.Your team competes with two other groups in your organization,a disadvantaged group (little support or resources)and an advantaged groups (lots of support and resources).The performance of the disadvantaged team changes over time,so that it becomes equal to your team's performance.Faced with this situation,the social comparison theory predicts your team will:

Accepted Answer

A)  feel the identity of your team is threatened.
B)  harm or discriminate against other teams when the performance of the other team decreases.
C)  harm or discriminate against members of your own team when the performance of your own team decreases.
D)  your team will ignore the success of the disadvantaged group and instead focus on competing with the advantaged team.

Question 17

The process of exchange,termed "perspective taking," is one in which an in-group member puts themselves in an out-group member's place.The effects of perspective taking are not always positive on in-group member's views of out-group members and depend on the extent to which a person identifies with their in-group.Therefore,which of the following scenarios would be most likely to lead in-group members to respond more negatively toward out-group members?

Accepted Answer

A)  An in-group's exposure to information related to an out-group's heterogeneity in terms of their positive and negative characteristics.
B)  An in-group member discloses the hardships of an out-group member and expresses the out-group's collective need for support during the out-group individual's recovery.
C)  An in-group is highly group oriented,putting the good of the group over the desires of individuals.
D)  An in-group's exposure to the positive characteristics of an exclusive sub-group within the out-group.

Question 18

People who don't feel respected by their team are ________.Conversely,respected members of organizational groups that have low status and prestige are the most likely to ________.

Accepted Answer

A)  high in social comparison; be self-serving and competitive
B)  not as loyal or committed to their team; donate their time to their team to improve its image
C)  high in realistic conflict; be high in symbolic conflict
D)  high in ethnocentrism; stereotype

Question 19

US Sen.Thad Cochran of Mississippi and Sen.Lindsey Graham of South Carolina serve on several subcommittees together - most notably the subcommittees on Defense and on Homeland Security.Both senators are members of the Republican Party and also share membership on the larger umbrella committee that oversees the budget distributions for other subcommittees within the Senate.The term that describes the type of team integration described in Sen.Cochran's and Sen.Graham's example is best termed:

Accepted Answer

A)  liaison.
B)  management team.
C)  instrumental ties.
D)  overlapping memberships.

Question 20

Competition for scarce,desired resources can lead to egocentric perceptions of fairness.For example,when the law firm Weil Gotshal made dramatic staff cuts,partners made pitches behind the backs of colleagues with ties to a client and formed ________ within the firm to garner clients,resources,work,and power.

Accepted Answer

A)  homogeneity-based subgroups
B)  resource-based subgroups
C)  knowledge-based subgroups
D)  identity-based subgroups

Exam 10: Subgroups and Multi-Teams