Multiple Choice
Among the determinants of service quality,tangibles generally refer to:
A) non-perishable goods.
B) the physical evidence of the service.
C) the cyclical stability of the service.
D) demographic factors.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q68: Carla,the owner of a retail meat store,visited
Q69: Which of the following is a correct
Q70: Depending on the type of service,the _
Q71: According to research on market leaders' customer
Q72: Which of the following is true of
Q74: Malcolm purchased health insurance from Healwell Insurance
Q75: In terms of perishability,which of the following
Q76: Which of the following is an example
Q77: Which of the following is true of
Q78: Service products are often difficult to identify