Multiple Choice
Relationship marketing has which of the following key elements?
A) customisation and augmentation
B) developing a core service or product
C) pricing to encourage loyalty
D) all of the given answers
Correct Answer:
Verified
Correct Answer:
Verified
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Q39: Doubt about the wisdom of a purchase
Q40: Which of the following is not an
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Q44: Satisfaction occurs when performance exceeds expectations that
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Q47: The likelihood and magnitude of post-purchase dissonance