Multiple Choice
Which strategy does the text recommend for delivering unwelcome or negative news?
A) Explain how the reader or, if not the reader, somebody else will benefit.
B) Give the bad news first and then provide reasons or explanation so that the reader will better understand the bad news.
C) Accept blame for the bad news to ensure a positive response from the reader.
D) Include a statement that says the bad news is a result of company policy.Most readers will understand this explanation.
Correct Answer:
Verified
Correct Answer:
Verified
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