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    Services Marketing Interactive Approach
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    Exam 9: Promoting the Interactive Service Experience
  5. Question
    COMPLETION QUESTIONS Integrated Marketing Communication
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COMPLETION QUESTIONS Integrated Marketing Communication

Question 23

Question 23

Essay

COMPLETION QUESTIONS
Integrated Marketing Communication
Tangibilizing the Service
Promotion
Promotion Mix
Advertising
Personal Selling
Sales Promotions
Public Relations
Word-of-Mouth Communication
Vividness Strategy
Suggestive Selling
Publicity
The Internet
-______________________ refers to making the service more concrete.

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Q26: Can the promotional mix elements be interchanged

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Q28: Word-of-mouth communication is often perceived as not

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