Essay
COMPLETION QUESTIONS
Service Framework
Participants,Physical evidence,Process of service assembly
Service Encounter
Servuction
Backstage
Services Theater
Workers,Setting,Customers,Process
Services Marketing Mix
-The components of any service experience are the service ______________,the service ______________,the service ______________,and the service ________________.
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Q15: Planning is one of the 3 additional
Q16: Service workers refer only to those employees
Q17: The service setting refers only to the
Q18: Service frameworks perform all of listed functions
Q19: You are a marketing manager for a
Q21: According to the services marketing mix framework,<br>A)participants
Q22: The servuction framework is visual in nature,making
Q23: COMPLETION QUESTIONS<br>Service Framework<br>Participants,Physical evidence,Process of service assembly<br>Service
Q24: COMPLETION QUESTIONS<br>Service Framework<br>Participants,Physical evidence,Process of service assembly<br>Service
Q25: According to the servuction framework,Customer B is