True/False
Service workers refer only to those employees who interact directly with the customer.
Correct Answer:

Verified
Correct Answer:
Verified
Q11: COMPLETION QUESTIONS<br>Service Framework<br>Participants,Physical evidence,Process of service assembly<br>Service
Q12: According to the servuction framework,the benefits that
Q13: Choose a service encounter and describe it
Q14: The services theater framework recognizes that service
Q15: Planning is one of the 3 additional
Q17: The service setting refers only to the
Q18: Service frameworks perform all of listed functions
Q19: You are a marketing manager for a
Q20: COMPLETION QUESTIONS<br>Service Framework<br>Participants,Physical evidence,Process of service assembly<br>Service
Q21: According to the services marketing mix framework,<br>A)participants