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    Services Marketing Interactive Approach
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    Exam 11: Regaining Customer Confidence Through Customer Service and Service Recovery
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    Even If It Fails,it Is Better for a Service Provider
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Even If It Fails,it Is Better for a Service Provider

Question 32

Question 32

True/False

Even if it fails,it is better for a service provider to make an effort at service recovery than to make no recovery effort at all.

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