Question 1

Technology has been driving the shift in Canada towards a service-based economy.

Accepted Answer

A) True 
 B)False  True

Question 2

Web-based HR applications have enabled companies to shift responsibility for viewing and updating records onto employees, thus changing the manner in which employees acquire information and relate to their departments. Two of the most popular web-based HR applications are

Accepted Answer

A)   HR and employee self-service.
B)   HR and management self-service.
C)   employee and management self-service.
D)   HRIS and management self-service.
E)   HRIS and employee self-service. C

Question 3

According to a report from Towers Perrin, what proportion of global organizations are increasing their investments in HR technology?

Accepted Answer

A)   One quarter
B)   One third
C)   One half
D)   Three quarters
E)   All organizations B

Question 4

What is a single Internet access point for customized and personalized HR services called?

Accepted Answer

A)   An HR intranet
B)   An HR web site
C)   An HR portal
D)   e-HR
E)   An HR module

Question 5

Managers are receptive to MSS systems because they offer a narrower view of serviced enabling managers to focus more precisely on HR related issues.

Accepted Answer

A) True 
 B)False

Question 6

What is the knowledge, education, training, skills, and expertise of a firm's workers?

Accepted Answer

A)   Intellectual property
B)   Human capital
C)   Workforce diversity
D)   Employee data stores
E)   Labour force capacity

Question 7

Tamara is an HR manager and is analyzing data about the length of service related to the amount of vacation time employees are given. Which subsystem of the HRIS will help Tamara the most?

Accepted Answer

A)   Labour relations
B)   Payroll interface
C)   Employee equity
D)   Time and attendance
E)   Compensation and benefits administration

Question 8

Which of the following HRIS adoption phases involve activities such as getting the system running in a controlled environment, conversion of existing data into the new system, and establishing security profiles?

Accepted Answer

A)   Needs analysis phase
B)   Integration phase
C)   Follow-up phase
D)   Implementation phase
E)   Adoption phase

Question 9

HRIS has several components called subsystems. Which of the following is a subsystem of HRIS?

Accepted Answer

A)   Time and attendance
B)   Work schedule administration
C)   Government relations
D)   Salary evaluation
E)   Ethics and culture

Question 10

Seven key competencies have emerged with respect to the role of HR within an organization. One of these is financial management.

Accepted Answer

A) True 
 B)False

Question 11

What are the three major ways that the traditional HR role has changed as a result of the technologically enabled environment?

Accepted Answer

A)   Decreased transformational activities, increased training focus, increased delivery of legal services
B)   Decreased administrative activities, increased employee satisfaction focus, increased delivery of evaluation services
C)   Decreased direct hiring activities, increased executive focus, increased delivery of outsourcing services
D)   Decreased financial support activities, increased work/life focus, increased delivery of employee record services
E)   Decreased transactional activities, increased client/customer focus, increased delivery of strategic services

Question 12

Investigating management considerations for purchasing an HRIS is carried out during the RFP stage of the selection process.

Accepted Answer

A) True 
 B)False

Question 13

The use of HRIS data to assess the performance of an organization's workforce using statistics and research design techniques is referred to as

Accepted Answer

A)   tombstone data.
B)   workforce data.
C)   data warehousing.
D)   workforce analytics.
E)   workforce calculations.

Question 14

A company in the banking industry has decided to purchase an HRIS and wants to choose a system. The organization is conducting a review of company background, management and HR considerations, and technical considerations. The company is in the ________ of the selection process.

Accepted Answer

A)   integration phase
B)   implementation phase
C)   adoption phase
D)   selection phase
E)   cost analysis phase

Question 15

A company has concluded its adoption phase of an HRIS and has sent a request to vendors to schedule demonstrations of the various systems available. The company will ultimately choose one that most closely aligns with their needs analysis, budget, and management requirements. What is this request known as?

Accepted Answer

A)   The adoption phase request
B)   Request for information
C)   Request for proposal
D)   A selection request
E)   The implementation phase request

Question 16

An integrated system that is used to gather, store, and analyze information regarding an organization's human resources is known as

Accepted Answer

A)   a web database.
B)   HR technology.
C)   an interactive database.
D)   a relational database.
E)   an HRIS.

Question 17

Gavin Chen is the VP of HR at Motion.com. The company has recently concluded its adoption phase and entered the implementation phase of an HRIS. Gavin is faced with the task of putting together a project team for the implementation phase. Which of the following should Gavin include?

Accepted Answer

A)   Outside consultants who have technical skills
B)   Outside consultants who have change management and legal compliance skills and subject matter experts from HR and payroll
C)   Subject matter experts from HR and payroll
D)   A senior project manager to lead the team
E)   Outside consultants who have technical and change management skills and subject matter experts from HR and payroll

Question 18

A system that supports enterprise-wide or cross-functional requirements, rather than a single department or group within the organization, is known as a(n)

Accepted Answer

A)   HRIS.
B)   intranet.
C)   enterprise-wide system.
D)   electronic HR.
E)   relational database.

Question 19

Learning Inc. has an HRIS which has a subsystem that includes data on employee skills and competencies, development activities, and career planning in terms of which positions might be most appropriate for an employee based on skills/competencies. Which type of subsystem does Learning Inc. have?

Accepted Answer

A)   Employment equity
B)   Performance evaluation
C)   Organizational management
D)   Training and development
E)   Employee administration

Question 20

Selecting and implementing an HRIS can be time consuming as well as costly. Before an organization decides to purchase a system, it is important to ask which of the following questions?

Accepted Answer

A)   What do the employees expect of an HRIS?
B)   What type of system does the organization need?
C)   Does the employee base have the required IT skills?
D)   What do the competitors do?
E)   Is the organization ready for an HRIS?

Exam 3: Human Resources Management and Technology

Technology has been driving the shift in Canada towards a service-based economy.

Web-based HR applications have enabled companies to shift responsibility for viewing and updating records onto employees, thus changing the manner in which employees acquire information and relate to their departments. Two of the most popular web-based HR applications are

According to a report from Towers Perrin, what proportion of global organizations are increasing their investments in HR technology?

What is a single Internet access point for customized and personalized HR services called?

Managers are receptive to MSS systems because they offer a narrower view of serviced enabling managers to focus more precisely on HR related issues.

What is the knowledge, education, training, skills, and expertise of a firm's workers?

Tamara is an HR manager and is analyzing data about the length of service related to the amount of vacation time employees are given. Which subsystem of the HRIS will help Tamara the most?

Which of the following HRIS adoption phases involve activities such as getting the system running in a controlled environment, conversion of existing data into the new system, and establishing security profiles?

HRIS has several components called subsystems. Which of the following is a subsystem of HRIS?

Seven key competencies have emerged with respect to the role of HR within an organization. One of these is financial management.

What are the three major ways that the traditional HR role has changed as a result of the technologically enabled environment?

Investigating management considerations for purchasing an HRIS is carried out during the RFP stage of the selection process.

The use of HRIS data to assess the performance of an organization's workforce using statistics and research design techniques is referred to as

A company in the banking industry has decided to purchase an HRIS and wants to choose a system. The organization is conducting a review of company background, management and HR considerations, and technical considerations. The company is in the ________ of the selection process.

An integrated system that is used to gather, store, and analyze information regarding an organization's human resources is known as

Gavin Chen is the VP of HR at Motion.com. The company has recently concluded its adoption phase and entered the implementation phase of an HRIS. Gavin is faced with the task of putting together a project team for the implementation phase. Which of the following should Gavin include?

A system that supports enterprise-wide or cross-functional requirements, rather than a single department or group within the organization, is known as a(n)

Learning Inc. has an HRIS which has a subsystem that includes data on employee skills and competencies, development activities, and career planning in terms of which positions might be most appropriate for an employee based on skills/competencies. Which type of subsystem does Learning Inc. have?

Selecting and implementing an HRIS can be time consuming as well as costly. Before an organization decides to purchase a system, it is important to ask which of the following questions?