Question 1

Mei works as chief human resource officer (CHRO)for an IT firm.When she takes up the function of performance and behavioral counseling,she is playing the role of a

Accepted Answer

A)  liaison to the board.
B)  talent architect.
C)  confidante.
D)  strategic advisor.
E)  representative of the firm. C

Question 2

Lucas,an HR executive,is responsible for the transactional HRM activities at Coldstore Inc.If he is the sole HR person handling transactional HR activities,which of the following is most likely his responsibility?

Accepted Answer

A)  Selection
B)  Employee services
C)  Recruitment
D)  Performance management
E)  Knowledge management B

Question 3

Which of the following competencies of HR professionals requires a generalist perspective,although specialist knowledge is necessary,in making decisions?

Accepted Answer

A)  Professional-technical knowledge
B)  Management of change processes
C)  Integration
D)  Business
E)  Performance C

Question 4

Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital,thus providing increased value to the company?

Accepted Answer

A)  Selection systems
B)  Training and development systems
C)  Management development systems
D)  Reward systems
E)  Administrative systems

Question 5

Which of the following is human resource accounting likely to include?

Accepted Answer

A)  Turnover costs
B)  Absenteeism
C)  Capitalization of salary
D)  The impact of positive employee attitude
E)  Gains from selection programs

Question 6

Which of the following HRM activities adds the highest strategic value to a firm?

Accepted Answer

A)  Benefits administration
B)  Employee service
C)  Training and recruitment
D)  Knowledge management
E)  Record keeping

Question 7

Up-to-date knowledge on new selection techniques,performance appraisal methods,training programs,and incentive plans is part of the ________ competence required by HR professionals.

Accepted Answer

A)  professional-technical knowledge
B)  management of change processes
C)  integration
D)  business
E)  performance

Question 8

Discuss the three categories of HRM activities in terms of their strategic value to a firm.

Accepted Answer

The answer of Discuss the three categories of HRM activities...

Question 9

A ________ consists of functional specialists in the traditional areas of HRM such as recruitment and selection.

Accepted Answer

A)  center of expertise
B)  field generalist center
C)  service center
D)  transactional center
E)  business unit-wide center

Question 10

Jorge is examining the ratio of promotions to number of employees as he is preparing a report on

Accepted Answer

A)  training.
B)  succession planning.
C)  equal employment opportunities.
D)  employee appraisals and developments.
E)  compensations.

Question 11

Redesigning the HRM process represents the external approach to improving HRM effectiveness,processes,and servics

Accepted Answer

A) True 
 B)False

Question 12

Information technology applications are a prerequisite for HRM process redesign.

Accepted Answer

A) True 
 B)False

Question 13

Chen uses information technology to deliver employee services,since he works in the

Accepted Answer

A)  field generalists' center.
B)  functional specialists' center.
C)  center for expertise.
D)  service center.
E)  labor relations center.

Question 14

Which of the following is true of cost-benefit analysis?

Accepted Answer

A)  It evaluates the design of data structure and content.
B)  It is a review of how soon the system of software application will become outdated.
C)  It shows the flow of data between departments.
D)  It compares the expense of completing a task with and without an automated system.
E)  It evaluates the frequency and criticality of automating specific tasks within a functional area.

Question 15

In strategically designed HR structures,centers for expertise ensure that benefits administration and record keeping are delivered throughout the organization.

Accepted Answer

A) True 
 B)False

Question 16

Mel heads a team within the HR department that is responsible for the traditional HRM activities.Which of the following activities is Mel likely to be overseeing?

Accepted Answer

A)  Record keeping
B)  Employee services
C)  Employee relations
D)  Benefits administration
E)  Knowledge management

Question 17

Examining the need to develop new technologies is part of

Accepted Answer

A)  identifying people issues.
B)  scanning the external environment.
C)  developing the HR strategy.
D)  identifying strategic business issues.
E)  communicating the HR strategy.

Question 18

The analytic approach to evaluating HR effectiveness uses key indicators and customer satisfaction measures.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following represents the role of a strategic advisor played by a chief human resource officer (CHRO)?

Accepted Answer

A)  Sharing the people expertise as part of the decision-making process
B)  Helping the executive team see the importance of talent
C)  Identifying present and future talent gaps and coming to own the talent agenda
D)  Meeting with direct reports to provide guidance and check on progress
E)  Ensuring that the HR function aligns its activities toward the needs of the business

Question 20

Which of the following is true about improving HRM effectiveness?

Accepted Answer

A)  Improvement often focuses on the effectiveness of each activity rather than on its efficiency.
B)  There is often a push to eliminate the transformational work to free up time for transactional work.
C)  Redesigning the structure focuses on information technology rather than reporting relationships.
D)  Ways to improve effectiveness should be identified much before the strategic direction is established.
E)  Focusing more on transformational work is likely to result in higher strategic value to the firm.

Exam 16: Strategically Managing the Hrm Function

Mei works as chief human resource officer (CHRO) for an IT firm.When she takes up the function of performance and behavioral counseling,she is playing the role of a

Lucas,an HR executive,is responsible for the transactional HRM activities at Coldstore Inc.If he is the sole HR person handling transactional HR activities,which of the following is most likely his responsibility?

Which of the following competencies of HR professionals requires a generalist perspective,although specialist knowledge is necessary,in making decisions?

Which of the following meet the needs of both the line managers and the employees by giving employees opportunities to ensure that they increase their human capital,thus providing increased value to the company?

Which of the following is human resource accounting likely to include?

Which of the following HRM activities adds the highest strategic value to a firm?

Up-to-date knowledge on new selection techniques,performance appraisal methods,training programs,and incentive plans is part of the ________ competence required by HR professionals.

Discuss the three categories of HRM activities in terms of their strategic value to a firm.

A ________ consists of functional specialists in the traditional areas of HRM such as recruitment and selection.

Jorge is examining the ratio of promotions to number of employees as he is preparing a report on

Redesigning the HRM process represents the external approach to improving HRM effectiveness,processes,and servics

Information technology applications are a prerequisite for HRM process redesign.

Chen uses information technology to deliver employee services,since he works in the

Which of the following is true of cost-benefit analysis?

In strategically designed HR structures,centers for expertise ensure that benefits administration and record keeping are delivered throughout the organization.

Mel heads a team within the HR department that is responsible for the traditional HRM activities.Which of the following activities is Mel likely to be overseeing?

Examining the need to develop new technologies is part of

The analytic approach to evaluating HR effectiveness uses key indicators and customer satisfaction measures.

Which of the following represents the role of a strategic advisor played by a chief human resource officer (CHRO) ?

Which of the following is true about improving HRM effectiveness?