Question 1

__________ is a set of applications or programs that instruct the hardware to process data or other inputs such as voice commands.

Accepted Answer

The answer of __________ is a set of applications or...

Question 2

The importance of being an agile enterprise has increased significantly because of _________ and _________.

Accepted Answer

A) competition;slowed population growth 
B) social networks;rapid economic recovery 
C) slow economic recovery;advances in mobile technology 
D) rapid population growth;corporate strategy

Question 3

According to Porter's competitive forces model,there are five major forces in an industry that affect the degree of competition.Those five forces impact:

Accepted Answer

A) sales. 
B) profit margins. 
C) marketing. 
D) expenses.

Question 4

Rivalry among existing firms in the industry is a competitive force that is most likely to be weak when entry barriers are low;threat of substitute products is high,and suppliers and buyers in the market attempt to control.

Accepted Answer

A) True 
 B)False

Question 5

__________ relates to standards of right and wrong,

Accepted Answer

The answer of __________ relates to standards of right and...

Question 6

For most organizations,if their computer networks go down,__________.

Accepted Answer

A) social networks are used 
B) data centers are used to store data 
C) so does the business 
D) business continues as usual

Question 7

__________ are a measure of the impact a business' activities have on the environment,and in particular climate change.

Accepted Answer

A) Carbon footprints 
B) Hydrogen footprints 
C) Toxic wastes 
D) Greenhouse emissions

Question 8

A company's goals are increased sales and improved customer loyalty.Which of the following is correct?

Accepted Answer

A) Sales revenue is a rather easy-to-calculate quantitative metric. 
B) Customer loyalty is a quantitative metric with a longer time dimension. 
C) Sales revenue is a quantitative metric with a longer time dimension. 
D) Customer loyalty is a qualitative metric with a shorter time dimension.

Question 9

FedEx and UPS have ISs that are difficult to duplicate and very expensive.Those ISs:

Accepted Answer

A) create barriers that reduce the threat of entry. 
B) increase the threat of substitute services. 
C) decrease bargaining power of customers. 
D) increase bargaining power of suppliers.

Question 10

Managers decide to increase the number of new accounts by 4.0% within the next quarter.This is an example of:

Accepted Answer

A) an objective. 
B) a strategy. 
C) customer loyalty. 
D) qualitative metric.

Question 11

Which of the following is a characteristic of competitive advantage?

Accepted Answer

A) It is a long lasting edge over competitors if based on IT. 
B) It is short-lived if competitors quickly duplicate it. 
C) It requires the use of social media and networks. 
D) It provides a big strategic payoff.

Exam 1: Information Systems in the 2010s