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    Computing
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    IT Strategy
  4. Exam
    Exam 11: Enhancing the Customer Experience With Technology
  5. Question
    The Decision to Minimize the Possibility of Technological Failure Must
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The Decision to Minimize the Possibility of Technological Failure Must

Question 29

Question 29

True/False

The decision to minimize the possibility of technological failure must be based on the full costs of outage as opposed to loss of customer goodwill.

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