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    IT Strategy
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    Exam 11: Enhancing the Customer Experience With Technology
  5. Question
    The Following Are All Examples of Self-Service Customer Service Technologies
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The Following Are All Examples of Self-Service Customer Service Technologies

Question 31

Question 31

Multiple Choice

The following are all examples of self-service customer service technologies EXCEPT:


A) an IVR
B) a Web site
C) an ATM
D) a POS
E) None of the above

Correct Answer:

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