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    Computing
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    IT Strategy
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    Exam 11: Enhancing the Customer Experience With Technology
  5. Question
    A Technical Contact Point Provided for Customers of a Business
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A Technical Contact Point Provided for Customers of a Business

Question 27

Question 27

Multiple Choice

A technical contact point provided for customers of a business using a business system is often referred to as:


A) a touch point.
B) a flash point.
C) a support point.
D) a function point.
E) customer service.

Correct Answer:

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