Question 1

The basic premise of the goal-setting theory is that task goals can be highly motivating if they are properly set and are well managed.

Accepted Answer

A) True 
 B)False

Question 2

A manager can punish an employee by administering an unpleasant outcome, such as a verbal reprimand, pay reduction, or demotion.

Accepted Answer

A) True 
 B)False

Question 3

Changes in a job that are designed to increase job depth are sometimes called horizontal loading.

Accepted Answer

A) True 
 B)False

Question 4

Justin notices that one of his employees has been coming late to work and his team members have been shielding him. Justin counsels the co-workers to stop shielding him and to not encourage him to be late to work. This type of reinforcement strategy is known as ___.

Accepted Answer

A)  negative reinforcement 
B)  extinction 
C)  intermittent reinforcement 
D)  positive reinforcement 
E)  punishment

Question 5

Edwin Locke believes that goal setting can enhance individual work performance for all of the following reasons except

Accepted Answer

A)  goals can clarify performance expectations between supervisor and subordinate, among co-workers, and across organizational subunits. 
B)  goals give direction to people in their work. 
C)  goals can clarify performance expectations between competing organizations. 
D)  goals can establish a frame of reference for task feedback. 
E)  goals provide a foundation for behavioural self-management.

Question 6

Maslow's ___ holds that a need at one level does not become activated until the next lower-level need is already satisfied.

Accepted Answer

A)  reinforcement principle 
B)  satisfier principle 
C)  deficit principle 
D)  progression principle 
E)  hierarchy principle

Question 7

In McClelland's motivation theory, the need for achievement is the desire to control, influence, or be responsible for other people.

Accepted Answer

A) True 
 B)False

Question 8

According to Frederick Herzberg, issues related to the work environment are satisfier factors.

Accepted Answer

A) True 
 B)False

Question 9

Job enlargement is the practice of building more opportunities for satisfaction into a job by expanding its content to include work planning and evaluating duties that are normally performed by the supervisor.

Accepted Answer

A) True 
 B)False

Question 10

Utilizing a strategy which attempts to boost confidence, competence, and ability in subordinates does not indicate a manager's belief in social learning theory.

Accepted Answer

A) True 
 B)False

Question 11

Hardeep has been considered a high achiever in the sales department. Referring to McClelland's three-need theory, which of the following measures would best help to motivate Hardeep?

Accepted Answer

A)  recommending a promotion and a raise if he reaches his sales targets 
B)  giving him the personal responsibility of managing an account on his own 
C)  setting goals for himself 
D)  giving him a managerial position that requires him, to help the sales representatives to accomplish their goals 
E)  decreasing his sales quota

Question 12

An operant conditioning strategy designed to strengthen or increase the frequency of a behaviour by making the avoidance of an unpleasant consequence contingent on the occurrence of the behaviour is called ___.

Accepted Answer

A)  punishment 
B)  negative reinforcement 
C)  extinction 
D)  shaping 
E)  deficit conditioning

Exam 16: Motivation Theory and Practice

The basic premise of the goal-setting theory is that task goals can be highly motivating if they are properly set and are well managed.

A manager can punish an employee by administering an unpleasant outcome, such as a verbal reprimand, pay reduction, or demotion.

Changes in a job that are designed to increase job depth are sometimes called horizontal loading.

Justin notices that one of his employees has been coming late to work and his team members have been shielding him. Justin counsels the co-workers to stop shielding him and to not encourage him to be late to work. This type of reinforcement strategy is known as ___.

Edwin Locke believes that goal setting can enhance individual work performance for all of the following reasons except

Maslow's ___ holds that a need at one level does not become activated until the next lower-level need is already satisfied.

In McClelland's motivation theory, the need for achievement is the desire to control, influence, or be responsible for other people.

According to Frederick Herzberg, issues related to the work environment are satisfier factors.

Job enlargement is the practice of building more opportunities for satisfaction into a job by expanding its content to include work planning and evaluating duties that are normally performed by the supervisor.

Utilizing a strategy which attempts to boost confidence, competence, and ability in subordinates does not indicate a manager's belief in social learning theory.

Hardeep has been considered a high achiever in the sales department. Referring to McClelland's three-need theory, which of the following measures would best help to motivate Hardeep?

An operant conditioning strategy designed to strengthen or increase the frequency of a behaviour by making the avoidance of an unpleasant consequence contingent on the occurrence of the behaviour is called ___.