Question 1

The process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organizational efficiency and effectiveness is referred to as

Accepted Answer

A)  learning. 
B)  goal setting. 
C)  task management. 
D)  motivation.

Question 2

Which of the following motivational aspects of goal setting states that goals motivate individuals to act?

Accepted Answer

A)  Goals regulate effort. 
B)  Goals direct attention. 
C)  Goals increase persistence. 
D)  Goals foster strategies and action programs.

Question 3

In the model of goal setting, a goal serves as a(n) ______ because it allows people to compare their present performance to what is required to achieve the goal.

Accepted Answer

A)  condition 
B)  motivator 
C)  objective 
D)  challenge

Question 4

If employees perceive that goals can be reached by luck or with little effort, they tend to dismiss the goals as irrelevant and not follow through with the actions needed to reach them.

Accepted Answer

A) True 
 B)False

Question 5

Gift cards, personal time off, or casual dress days are called

Accepted Answer

A)  intrinsic awards. 
B)  on-the-spot awards. 
C)  non-motivating rewards. 
D)  private awards.

Question 6

All the following are recommendations to ensure the success of a profit-sharing program EXCEPT

Accepted Answer

A)  make sure only managers are involved in the program's creation. 
B)  set clear goals for the program. 
C)  tie the program to the company's strategies. 
D)  ensure employees understand the metrics that the program is measuring.

Question 7

The benefit plan that offers employees the opportunity to tailor a benefit package to their needs is

Accepted Answer

A)  a skill-based pay program. 
B)  a profit-sharing benefit program. 
C)  a flexible benefit program 
D)  an informal reward program.

Question 8

How do specific, difficult goals affect motivation and performance?

Accepted Answer

A)  It causes individuals to withdraw and forego achieving the goals. 
B)  It causes individuals to exert the necessary effort to achieve the goals. 
C)  It causes individuals to resent the person who set forth the goals. 
D)  It causes individuals to feel a sense of failure at not being able to meet the goals.

Question 9

Because employees may feel that they can do little to influence the organization's overall profitability, ______ programs may have the least motivating impact on employees.

Accepted Answer

A)  skill-based 
B)  informal reward 
C)  profit-sharing 
D)  flexible benefit

Question 10

Flexible benefit programs are also known as

Accepted Answer

A)  cafeteria-style benefit programs. 
B)  pick-and-choose benefit programs. 
C)  performance-based benefit programs. 
D)  fluctuating benefit programs.

Question 11

Describe the things that help to make a successful profit-sharing program.

Accepted Answer

The answer of Describe the things that help to make...

Question 12

What is the most common outcome of severe dissatisfaction among employees?

Accepted Answer

A)  defiance 
B)  work avoidance 
C)  aggression 
D)  quitting

Question 13

In which culture is seniority a key factor in the selection of a reward system?

Accepted Answer

A)  power distance 
B)  uncertainty avoidance 
C)  individualistic 
D)  gender role orientation

Question 14

Which of the following statements regarding goal setting is FALSE?

Accepted Answer

A)  Goal setting doesn't work when employees lack the skills and ability to perform at a high level. 
B)  Effective goal setting eliminates the problem of rewarding the wrong behaviors. 
C)  Goal setting takes longer when employees are given complicated tasks that require a considerable amount of time. 
D)  Goal setting has often been shown to increase performance in a variety of settings.

Question 15

The process of setting goals is an important motivational tool that directly affects the performance of employees in an organization.

Accepted Answer

A) True 
 B)False

Question 16

Flexible benefit programs and cafeteria-style benefit programs are one-in-the-same.

Accepted Answer

A) True 
 B)False

Question 17

According to "Change Competency: Nucor's Profit-Sharing Program," Nucor's profit sharing plan is based in part on the company's ability to build new plants worldwide.

Accepted Answer

A) True 
 B)False

Question 18

One of the problems associated with flexible benefits programs is that it does not allow organizations to control their costs.

Accepted Answer

A) True 
 B)False

Question 19

The reduced likelihood of individuals and teams having an impact on the overall performance of the organization is a limitation of

Accepted Answer

A)  informal reward programs. 
B)  profit-sharing programs. 
C)  skill-based pay programs. 
D)  flexible benefit programs.

Question 20

"Across Cultures Competency: Hewlett-Packard" discusses Bonnie Nixon-Gardiner's effort to have Dell, IBM, Intel, and other companies join with Hewlett-Packard in formulating the Electronic Industry Code of Conduct. This code of conduct addresses all of the following EXCEPT

Accepted Answer

A)  banning the use of child labor. 
B)  banning unauthorized inspections of plants. 
C)  banning the use of forced labor 
D)  banning excessive overtime.

Exam 6: Motivation: Goal Setting and Reward Programs

The process of specifying desired outcomes toward which individuals, teams, departments, and organizations will strive and is intended to increase organizational efficiency and effectiveness is referred to as

Which of the following motivational aspects of goal setting states that goals motivate individuals to act?

In the model of goal setting, a goal serves as a(n) ______ because it allows people to compare their present performance to what is required to achieve the goal.

If employees perceive that goals can be reached by luck or with little effort, they tend to dismiss the goals as irrelevant and not follow through with the actions needed to reach them.

Gift cards, personal time off, or casual dress days are called

All the following are recommendations to ensure the success of a profit-sharing program EXCEPT

The benefit plan that offers employees the opportunity to tailor a benefit package to their needs is

How do specific, difficult goals affect motivation and performance?

Because employees may feel that they can do little to influence the organization's overall profitability, ______ programs may have the least motivating impact on employees.

Flexible benefit programs are also known as

Describe the things that help to make a successful profit-sharing program.

What is the most common outcome of severe dissatisfaction among employees?

In which culture is seniority a key factor in the selection of a reward system?

Which of the following statements regarding goal setting is FALSE?

The process of setting goals is an important motivational tool that directly affects the performance of employees in an organization.

Flexible benefit programs and cafeteria-style benefit programs are one-in-the-same.

According to "Change Competency: Nucor's Profit-Sharing Program," Nucor's profit sharing plan is based in part on the company's ability to build new plants worldwide.

One of the problems associated with flexible benefits programs is that it does not allow organizations to control their costs.

The reduced likelihood of individuals and teams having an impact on the overall performance of the organization is a limitation of

"Across Cultures Competency: Hewlett-Packard" discusses Bonnie Nixon-Gardiner's effort to have Dell, IBM, Intel, and other companies join with Hewlett-Packard in formulating the Electronic Industry Code of Conduct. This code of conduct addresses all of the following EXCEPT