Exam 2: Company and Marketing Strategy: Partnering to Build Customer Relationships

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Most companies today enter a new market by serving a ________; if this proves successful, they ________. single market segment; add segments multitude of segments; add more segments few segments; add more segments niche; differentiate target market; reposition

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The final step in the marketing control process is taking corrective action to erase any gaps between goals and performance.

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Holiday Inn has divided the total customer market into smaller segments and selected the most promising segments.Deciding what position it wants to occupy in these segments is called targeting.

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